topic Earn points in Earn Activities

Earn points

MargaretD234332 — Sat, 22 Aug 2026 15:32:17 GMT

I'm able to redeem points, but haven't been able to earn more points. When I try to earn points, it seems unable to connect. This just started 2 days ago. Any suggestions?

Re: Earn points

SereneSeagull — Sat, 22 Aug 2026 23:09:06 GMT

Hi @MargaretD234332 What is the activity you were doing to earn… a quiz, video, or game?

With the videos lately I’ve noticed they’ve been spinning in a buffering type of situation. With those I just keep hitting the play button on the video’s task bar and it then engages.

if that’s not what’s going on for you and you can’t earn, hopefully a moderator will be here in a few days during the week. Or you can try calling AARP during the week. Sorry that’s happening.

Re: Earn points

poppy89 — Sun, 23 Aug 2026 15:10:02 GMT

I have an android. Someone suggested turning off phone for 10 minutes. You can also just try restarting the phone