topic Re: Numerous Quizzes and Videos Not Awarding Points in Earn Activities

Numerous Quizzes and Videos Not Awarding Points

JoLo49 — Sat, 23 May 2026 08:32:34 GMT

It appears after the site maintenance, numerous quizzes and videos are not awarding points. Some do not have the point badge, while others with the badges are also not awarding points. Hope this can be fixed.

Re: Numerous Quizzes and Videos Not Awarding Points

DonnaPhotoArt — Sat, 23 May 2026 10:44:35 GMT

Some games, too.

I've encountered quizzes, videos, and games not awarding points this morning.

Re: Numerous Quizzes and Videos Not Awarding Points

tamcase — Sat, 23 May 2026 10:59:34 GMT

Same issue with me too. What a waste of my morning.

Re: Numerous Quizzes and Videos Not Awarding Points

a170938b — Sat, 23 May 2026 11:03:36 GMT

Same here for the games. I have not tried quizzes or videos yet.

Re: Numerous Quizzes and Videos Not Awarding Points

dillon2go — Sat, 23 May 2026 11:41:03 GMT

Same here. Didn't get points for the 2 minute crossword or the Suduko games.

Re: Numerous Quizzes and Videos Not Awarding Points

RichardB815971 — Sat, 23 May 2026 12:38:33 GMT

Yes. Very frustrating to spend the time on Word Wipe and get no points. Glad I wasted no more time. This is not the first time this has happened. AARP Rewards needs a new tech team. Something goes wrong every single time they work on it.

Re: Numerous Quizzes and Videos Not Awarding Points

SereneSeagull — Sat, 23 May 2026 12:39:09 GMT

Getting points so far for quizzes with badges. Not getting points when no badge is there. Have not tried videos or games yet.

Re: Numerous Quizzes and Videos Not Awarding Points

rsbobcat — Sat, 23 May 2026 13:16:28 GMT

Same here 2 videos and no points for either even did one of them twice.....

Re: Numerous Quizzes and Videos Not Awarding Points

SereneSeagull — Sat, 23 May 2026 13:30:37 GMT

Website needs to be revamped and updated.

Re: Numerous Quizzes and Videos Not Awarding Points

Rocky818 — Sat, 23 May 2026 13:40:23 GMT

For about every 5 quizzes I did, i got points for one out of the 5. Sometimes, it says it will give me the points later but I have seen that before and it never gives you the points later.

Re: Numerous Quizzes and Videos Not Awarding Points

LR54 — Sat, 23 May 2026 14:05:14 GMT

Same here -- no points awarded 🙄

Re: Numerous Quizzes and Videos Not Awarding Points

LesL269823 — Sat, 23 May 2026 14:26:55 GMT

Took a lot of extra effort to max out points earned today, lots of duplicate tasks, and a few I just gave up on for today. Sim issues to what is reported by everyone else here. Not Fun.

And those messages about needing extra time, maybe 1/3 of those actually posted points according to transaction history.

Re: Numerous Quizzes and Videos Not Awarding Points

WebWiseWoman — Sat, 23 May 2026 14:35:13 GMT

Same #hit, different year...Jan 2025 upgrade the worst yet???

Re: Numerous Quizzes and Videos Not Awarding Points

clbutorac — Sat, 23 May 2026 15:51:46 GMT

Not sure what you mean by a badge?

Re: Numerous Quizzes and Videos Not Awarding Points

WebWiseWoman — Sat, 23 May 2026 16:03:30 GMT

Working "rewards" activities show a "badge" usually lower right of the activity...

hth

Re: Numerous Quizzes and Videos Not Awarding Points

jh29834151 — Sat, 23 May 2026 16:20:50 GMT

Unfortunately, AARP has the worst website there is. It's been this way as long as I've been on it... sometimes it works, sometimes it goes many weeks being down. I've literally used thousands of sites in my life, and AARP has consistently been the worst, hands down. Clearly, they simply do not care!

Re: Numerous Quizzes and Videos Not Awarding Points

dillon2go — Sat, 23 May 2026 16:35:55 GMT

Waited a few hours and tried the Outspell game. Still no points 😞. They need to take the site down and do maintenance.

Re: Numerous Quizzes and Videos Not Awarding Points

shamit — Sat, 23 May 2026 18:08:04 GMT

But I still had several videos that did not reward points even with the badge there.

Re: Numerous Quizzes and Videos Not Awarding Points

shamit — Sat, 23 May 2026 18:10:05 GMT

Hopefully we aren't going to have to wait until Tuesday to have them work on this. After all they take weekends off and this is a Holiday weekend so they won't be back until Tuesday.

Re: Numerous Quizzes and Videos Not Awarding Points

RenateW69623 — Sat, 23 May 2026 18:49:41 GMT

I usually use the web site to earn rewards points, and also had problems. Got points for a few videos, but most gave the message that more time was needed to reward the points. So I switched to the app, and so far have gotten points for all videos. I even re-watched the videos I didn't get points for on the web site and got points for them.

Update: I did just see a video on the app that didn't have a rewards badge when I opened it. I closed the video and reopened it, and now the rewards badge is showing, and I watched the video and got points. So it looks like there are also issues with the app, but they can be worked around just by making sure the rewards badge is showing when you watch the video. Or maybe it will just take awhile for the app to also start having more problems 🙄

Update 2: guess it was just a matter of time, because now I am also getting the "need more time" message on the app 🙄