topic Re: Reward Games stretched and not awarding points in Earn Activities

Reward Games stretched and not awarding points

dillon2go — Mon, 02 Mar 2026 13:21:16 GMT

For the last few days, reward games take a long time to load, and when/if they do, they appear stretch out horizontally on the screen. No points are awarded. Anyone else having this issue? I use a desktop when doing the games.

Re: Reward Games stretched and not awarding points

DonnaPhotoArt — Mon, 02 Mar 2026 14:12:16 GMT

Yes. Just starting out today and already: no points for Codeword, no points for Two Minute Crossword, no points for Daily Mini Crossword, and I haven't tried others yet. Yesterday, no points for the quiz How to Get Ready For Retirement which isn't even available today. Aggravating!

Re: Reward Games stretched and not awarding points

AARPTeri — Mon, 02 Mar 2026 15:08:45 GMT

UPDATED: We are looking into this issue with AARP Games and hope to get resolution quickly.

Re: Reward Games stretched and not awarding points

RichardB815971 — Mon, 02 Mar 2026 14:49:01 GMT

Several of us had posted the problems previously. Still no points plus the issue of the stretched screen. Something has gone wrong over the weekend.

Has nothing to do with anyone's cache.

Re: Reward Games stretched and not awarding points

cpace47 — Mon, 02 Mar 2026 22:18:08 GMT

Thank you. I have reported this problem a FEW times via the Chat button and get only non-helpful suggestions. When I ask for transfer to an agent, it says the transfer is requested but nothing happens.

Re: Reward Games stretched and not awarding points

cpace47 — Mon, 02 Mar 2026 22:19:25 GMT

YES! I have reported this problem this time, and when it has happened in the past, and the Chat bot only gives very non-helpful suggestions. Plus the "transfer to agent" doesn't seem to happen.