topic Re: No points on Codeword in Earn Activities

No points on Codeword

dillon2go — Wed, 08 Oct 2025 12:07:33 GMT

Second day in a row without getting points on Codeword.

Re: No points on Codeword

CarolBurg414 — Wed, 08 Oct 2025 12:47:24 GMT

Been happening forever.

Chime in.

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Re: No points on Codeword

AARPConsumerCare — Wed, 08 Oct 2025 19:00:52 GMT

I'm sorry to hear you're not receiving your points, @dillon2go. Can you please send us a private message with your name and mailing address, so we may check your AARP Rewards account? Visit https://aarp.info/47hWcl7 for directions on how to enable private messages. - Brandon C.

Re: No points on Codeword

dillon2go — Thu, 09 Oct 2025 11:58:44 GMT

Another day without points on Codeword. I don't understand why some users have this issue and others don't.

Re: No points on Codeword

RichardB815971 — Thu, 09 Oct 2025 12:26:11 GMT

This is a continuous problem for me. On rare occasions, I do get points. Most days I do not. I feel like I've won the lottery on those days I do which is about one out of ten days.

Re: No points on Codeword

cmulinix — Thu, 09 Oct 2025 13:18:18 GMT

That's how I feel.

I also hate playing Hurdle for several minutes and then not getting any points for effort because the last word is radii.

Re: No points on Codeword

AARPConsumerCare — Thu, 09 Oct 2025 15:35:56 GMT

I understand your frustration, @dillon2go. Are you able to send us a private message with your name and address, so we can check your account for you? You can also call our AARP Rewards team at 1‑866‑451‑6305 Monday - Friday 8:00am - 8:00pm ET. - Brandon C.

Re: No points on Codeword

AARPConsumerCare — Thu, 09 Oct 2025 17:39:10 GMT

I've sent you a private message, @RichardB815971, so I can check your AARP Rewards account and help you with your points. - Brandon C.

Re: No points on Codeword

CarolBurg414 — Thu, 09 Oct 2025 19:09:46 GMT

Dillon,

I've been replying to Christie. I can't guess when it will malfunction again and it would be a waste of time because I'm told them same thing every time. I'm wrong; I didn't earn the points; clear your cache; maybe you didn't score enought points to deserve the points . . . . I'd have to screenshot every game, before and after, AND screen shot the earned page. I get the same line YOU ARE GETTING THE POINTS.

NO I AM NOT.

Re: No points on Codeword

DanielD894978 — Sat, 11 Oct 2025 14:42:53 GMT

I've found that with Codeword and Sudoku (easy) if solved too quickly = no points. I'll wait until time is 3:00 to be safe.

Re: No points on Codeword

TN658325 — Sun, 08 Feb 2026 18:33:38 GMT

Same here, the last two days I was not awarded any points for completing Codeword. I made sure I was signed in and that I submitted my score. This happens almost once every week.

It's frustrating to be rated a "Champion" and still not get the points.

Re: No points on Codeword

PeggyH674394 — Thu, 19 Feb 2026 20:42:43 GMT

It's always a surprise if I win at scramble words, but usually it works on my second try. Today I didn't get points for scramble words after 2 tries and also didn't get the 600 for codeword. This is the first time I didn't get the points for codeword.

Re: No points on Codeword

CarolBurg414 — Thu, 19 Feb 2026 20:50:00 GMT

I just stopped playing games that don't work (consistently award points).

Re: No points on Codeword

CarolBurg414 — Thu, 19 Feb 2026 20:51:28 GMT

It's a waste of time as nothing is/was/will be resolved based on previous/subsequent requests.

Re: No points on Codeword

CarolBurg414 — Thu, 19 Feb 2026 20:55:48 GMT

I've figured out workarounds/reasons for some of the malfunctioning games. I used to be able to get points on codeword and scramble word if I cleared the cache AND rebooted. That no longer works. If I play the game 3 or 4 times, even replaying an older game, I will usually get the points; but that is . . . . .

WAIT FOR IT . . . . .

Pointless!😆

Re: No points on Codeword

TN658325 — Fri, 20 Feb 2026 14:26:49 GMT

I feel your frustration. For a couple of days, I was getting my points, but the last three days, nothing. And today, I'm supposed to get 600 points, but nothing. I have been logging off my computer at night, and logging into the AARP account before attempting Codeword each day. It would be nice to know exactly what I have to do to earn points.

As you can see, I am logged in and I was rated a Champion. I don't know what else I need to do to get my points.

Re: No points on Codeword

CarolBurg414 — Fri, 20 Feb 2026 14:28:28 GMT

You can get points, eventually, but never consistently. I've found if I play previous games, yes even those I've already played, I'll get points after the 3rd or 4th game . . . but what's the point 😁 ? It's not worth wasting the time.

Re: No points on Codeword

TN658325 — Fri, 20 Feb 2026 15:07:33 GMT

Thanks for the suggestion, I was able to do yesterday's again, and got the 600 points.