topic Re: Scramble Words not awarding points in Earn Activities

Scramble Words not awarding points

RichardB815971 — Fri, 14 Nov 2025 12:31:05 GMT

Excited to see a new game in the list! My excitement did not last long as no points were awarded. I tried two different browsers. Still no points.

And I still don't get points for Codeword. Maybe once every week or two.

I do get points for the other games.

Re: Scramble Words not awarding points

a170938b — Fri, 14 Nov 2025 13:56:15 GMT

Scramble Words does not seem to award any point. I played several times as it's my favorite game; no point.

Re: Scramble Words not awarding points

BtW751689 — Fri, 14 Nov 2025 19:40:41 GMT

yeah, played on ipad and laptop. ipad did not let me get past one level but laptop I got through several levels but no points even though it is listed in the earn points section

Re: Scramble Words not awarding points

AARPConsumerCare — Fri, 14 Nov 2025 21:35:53 GMT

I'm sorry to hear you didn't earn points after playing Scramble Words and Codeword, @RichardB815971. I can understand your concern. Our badged games require you to meet specific gameplay criteria to earn AARP Rewards points and points are not guaranteed simply for completing gameplay. You can try replaying the games. You can see more information about this topic in our article: https://aarp.info/457rVVv If you need further assistance, feel free to reach out in a private message. - Diana G.

Re: Scramble Words not awarding points

AARPConsumerCare — Fri, 14 Nov 2025 21:36:45 GMT

I understand it's frustrating when you don't receive your points for a game, @a170938b. I've sent you a private message, so we can check your AARP Rewards account for you. - Brandon C.

Re: Scramble Words not awarding points

AARPConsumerCare — Fri, 14 Nov 2025 23:59:32 GMT

I'm sorry to hear you didn't receive points for the game this time, @BtW751689. Unlike other AARP Rewards activities our badged games require you to meet specific gameplay criteria to earn points. These criteria can vary from completion time, score, and other performance factors. The games are designed for entertainment and stress relief and earning AARP Rewards points is a bonus. We recommend replaying the game since point earning is not guaranteed simply for completing gameplay. We appreciate you being part of AARP Rewards. - Brandon C.

Re: Scramble Words not awarding points

DonnaPhotoArt — Sat, 15 Nov 2025 14:46:50 GMT

Someone suggested we Review Results after completing Codeword before submitting results. Since I started doing that, Codeword hasn't missed awarding my points. Select "review results", wait for the confetti to stop, then select "results" and then "submit". It's worth trying... It's been working for me. Good luck.

Re: Scramble Words not awarding points

dv2286 — Sat, 15 Nov 2025 19:56:03 GMT

it didn't stay on the list of activities very long. just a few hours, now it is gone. Hope it comes back soon

Re: Scramble Words not awarding points

RichardB815971 — Sun, 16 Nov 2025 00:35:25 GMT

Thanks, Donna, for your very helpful response. I will try that.

Re: Scramble Words not awarding points

RichardB815971 — Sun, 16 Nov 2025 00:37:33 GMT

@AARPConsumerCare Diana G, you cannot replay this game. I have been playing Codeword for years and know how to play the game. For some reason it does not give me points but a couple of times a month. I will try Diana's helpful suggestion above.

Re: Scramble Words not awarding points

AARPConsumerCare — Mon, 17 Nov 2025 19:42:02 GMT

I'm sorry the Scramble Words game isn't showing on the activities page, @dv2286. The game is still available and part of AARP Rewards activities. You can find Scramble Words on our game page here https://www.aarp.org/games/?cmp=SNO-LITHIUM---&socialid=18769726733 under the "All games" category. I hope you enjoy the game! - Brandon C.

Re: Scramble Words not awarding points

RichardB815971 — Thu, 20 Nov 2025 10:54:16 GMT

UPDATE: Hope springs eternal. Saw Scramble Words this morning back in the list and HOPED techies had fixed it. Tried in two different browsers but again no points.

Re: Scramble Words not awarding points

dillon2go — Thu, 20 Nov 2025 12:56:05 GMT

Not sure how you earn points on this game. I tried this morning and got to round 3, but "failed" so game ended. I wonder if you need to get a minimum number of points to get the reward points?

Re: Scramble Words not awarding points

CarolBurg414 — Thu, 20 Nov 2025 13:32:14 GMT

The link provides a lot of possible reasons so it's not helpful. None of the games list the requirements required to receive points. I got to round 5, on Scramble Word and no points. I did "review" and still no points. CodeWord is a lost cause so I stopped playing.

Re: Scramble Words not awarding points

CarolBurg414 — Thu, 20 Nov 2025 13:32:55 GMT

None of the games list the requirements required to receive points. I got to round 5, on Scramble Word and no points. I did "review" and still no points. CodeWord is a lost cause so I stopped playing.

Re: Scramble Words not awarding points

AARPConsumerCare — Thu, 20 Nov 2025 20:19:00 GMT

Hi, dillon2go. Unfortunately, I'm unable to provide the exact criteria that guarantees point earnings. Our games are designed for entertainment, stress relief, social interaction, and skill development. Earning AARP Rewards points is a bonus that may depend on various gameplay factors.

We encourage you to keep enjoying the games for their many benefits. If the necessary conditions are met, points will be awarded automatically. - Diana G.

Re: Scramble Words not awarding points

dillon2go — Fri, 21 Nov 2025 13:21:56 GMT

Today,. 21 Nov, I finally earned the 300 points.

Re: Scramble Words not awarding points

AARPConsumerCare — Fri, 21 Nov 2025 14:04:27 GMT

That is great to hear, dillon2go! Thanks for sharing. - Diana G.

Re: Scramble Words not awarding points

CarolBurg414 — Fri, 21 Nov 2025 14:13:51 GMT

Just like Outspell, the only way to get the points is to hit " Play Again."

Re: Scramble Words not awarding points

CarolBurg414 — Fri, 21 Nov 2025 14:14:07 GMT

Just like Outspell, the only way to get the points is to hit " Play Again."