topic Re: AARP rewards activity points not calculating correctly in Earn Activities

AARP rewards activity points not calculating correctly

CarolBurg414 — Fri, 12 Dec 2025 14:34:33 GMT

The balance of activity rewards points is not calculating correctly. I first noticed this in October, and had no luck with @CustomerCare, but I have been tracking it.

The data is copied and pasted from AARPs website. The balance column is calculated from the same set of numbers. The 1st column (white) shows my balance. The 2nd column (yellow) is what AARP showed October 6th. The 3rd column (lilac) is from December 10th. And today (salmon) is yet another miscalculated balance from AARP.

Re: AARP rewards activity points not calculating correctly

CarolBurg414 — Fri, 12 Dec 2025 14:35:44 GMT

@CustomerCare

Message board will not accept the Customer Care address in the initial post.

Re: AARP rewards activity points not calculating correctly

CarolBurg414 — Fri, 12 Dec 2025 16:46:01 GMT

And the problem seems to be escalating.

Blue column is another balance with bad math.

Re: AARP rewards activity points not calculating correctly

CarolBurg414 — Fri, 12 Dec 2025 16:47:40 GMT

Now I'm guilty of bad data . . . I pasted the "15" twice. Ignore the blue column.

Re: AARP rewards activity points not calculating correctly

SereneSeagull — Fri, 12 Dec 2025 17:50:54 GMT

So the no luck thing with Customer Care…was there a response or no response. Could it be the servers not syncing possibly? No points expiring I take it. Odd how even with the date/time stamp you are getting these differences