topic Re: No points for the 900 point bonus quiz!!! in Earn Activities

No points for the 900 point bonus quiz!!!

RichardB815971 — Tue, 18 Mar 2025 11:23:14 GMT

I was really pleased to see the two new extra point activities on the discover page.

I got the 600 point one. Then I did the 900 point one and got no points that I can see.

And, the bad part, is that I'm checked off as having done it so I can't just retry later as I would normally do on something like that. @AARPConsumerCare please help. Also, I cannot get into my inbox even though I can see I have messages. In this case I would appreciate an adjustment.

P.S. Are others getting the 900 points? Has it been fixed?

Re: No points for the 900 point bonus quiz!!!

AARPConsumerCare — Tue, 18 Mar 2025 15:59:06 GMT

Hi @RichardB815971, I can understand your frustration. I've sent you a private message to take a look into this. If you're having trouble accessing your private messages, please reach out in a chat, text or call us: https://aarp.info/3epCObA - Diana G.

Re: No points for the 900 point bonus quiz!!!

Beanstlk — Tue, 18 Mar 2025 23:51:27 GMT

I didn’t get them either. Very frustrating

Re: No points for the 900 point bonus quiz!!!

Beanstlk — Tue, 18 Mar 2025 23:53:15 GMT

i didn’t get my points either?

Re: No points for the 900 point bonus quiz!!!

AARPConsumerCare — Wed, 19 Mar 2025 13:46:38 GMT

I can understand your frustration, @Beanstlk. Please send me a private message and I'll take a look at your AARP Rewards account. To enable your private messages, please check our article: https://aarp.info/47hWcl7 Or reach out to our representatives via chat, text or phone: https://aarp.info/3epCObA - Diana G.

Re: No points for the 900 point bonus quiz!!!

cmulinix — Thu, 20 Mar 2025 01:22:43 GMT

No, 900 points. These things happen to me often.

Re: No points for the 900 point bonus quiz!!!

leonp574353 — Thu, 20 Mar 2025 05:58:12 GMT

Apparently nobody got the 900 points!

Re: No points for the 900 point bonus quiz!!!

shamit — Thu, 20 Mar 2025 15:21:00 GMT

@AARPConsumerCare You can add me and my husband to the others who did not receive the 900 points. Please fix this. Not only did we not get the double points for doing the quiz, we also didn't get the original 450 points. And now we are told we have done it and those points are not available until next month.

Re: No points for the 900 point bonus quiz!!!

AARPConsumerCare — Thu, 20 Mar 2025 18:59:59 GMT

@shamit I am sorry to hear you didn't receive points for completing that quiz. I would like to invite you to reach us via Help Chat at https://help.aarp.org?cmp=SNO-LITHIUM---&socialid=16453769542, or by phone at 1-866-451-6305, so a member of our team can assist you with getting the points you should've received. - Caleb G.

Re: No points for the 900 point bonus quiz!!!

merkin1002004 — Sat, 22 Mar 2025 02:47:53 GMT

Yup me too, no points but checked off.

Re: No points for the 900 point bonus quiz!!!

k380494p — Sun, 23 Mar 2025 19:52:35 GMT

I didn't receive them either!

Re: No points for the 900 point bonus quiz!!!

AARPConsumerCare — Tue, 25 Mar 2025 17:37:08 GMT

Hi k380494p. Thanks for letting us know you didn't receive the points. I can check on the quiz points for you. Can you please send us a private message with your name and mailing address, so we can locate your AARP Rewards account? Visit https://aarp.info/47hWcl7 for directions on how to enable private messages. - Brandon C.

Re: No points for the 900 point bonus quiz!!!

MicheleW321192 — Tue, 25 Mar 2025 18:43:06 GMT

No points for me either.

Re: No points for the 900 point bonus quiz!!!

shamit — Wed, 26 Mar 2025 22:46:20 GMT

@AARPConsumerCare I called the number you provided and they were able to look at my account and credited it with the 900 points. Thank you.