topic Re: Me Again Ranting about Videos in Earn Activities

Me Again Ranting about Videos

sherilee17 — Fri, 21 Feb 2025 15:30:41 GMT

Why is this so difficult for you to fix, AARP?? And why did you remove many of the weekly videos?

Of what videos remain, many many of the monthly and weekly videos 1) still open to that fire scene, 2) do not open at all when you try, and 3) will open and play but then do NOT give credit for watching.

Sigh......

Re: Me Again Ranting about Videos

WebWiseWoman — Fri, 21 Feb 2025 16:52:04 GMT

Good morning, sherilee!

Hope this video makes your morning brighter as it does mine: "American Idiot" - Green Day

We're okay, girl!

Re: Me Again Ranting about Videos

AARPConsumerCare — Fri, 21 Feb 2025 17:24:05 GMT

Hey, @sherilee17! I sent you a private message, so I can further assist you with this. ~Corinna D.

Re: Me Again Ranting about Videos

rsbobcat — Sat, 22 Feb 2025 16:12:50 GMT

The private message crap is a waste of time - Just Fix the issues that have been communicated by Many and have been ongoing Forever!

Re: Me Again Ranting about Videos

RCANDDR — Sun, 23 Feb 2025 16:46:30 GMT

Well, that certainly woke me up on a lazy Sunday morning! Now, if the eternally revolving circle that seems to freeze my page when I'm trying to earn points would go away, this Sunday would be even better!! I really hope AARP can fix their site; it is getting tiresome and discourages me from even trying the Earn Rewards - and, darn, I really wanted to watch some of the more interesting ones.

Re: Me Again Ranting about Videos

TarheelCoastie — Sun, 23 Feb 2025 19:03:27 GMT

A new issue, Videos that open up to "AARP’s CEO Shares Movies for Grownups Mission" AND don't give points!

Re: Me Again Ranting about Videos

RCANDDR — Mon, 24 Feb 2025 19:43:15 GMT

Well, I found a very tedious - almost not worth the time and effort - workaround to get past the frozen page with the eternally revolving circle. I have to start on page 1 and then hit 'Next' to go to page 2 and then hit 'Next' to go to page 3 and on infinitum. I can't put the next page number in the box and move forward that way; nor can I click on the next number (next to the page number that I am on) to go forward - that simply creates a page with the eternally revolving circle. I think it's just about time for me to give up on the AARP quizes for awhile.

Re: Me Again Ranting about Videos

RenateW69623 — Mon, 24 Feb 2025 21:04:02 GMT

I'm not sure if my issue is the same as yours, but when I get the revolving circle, I clear all filters, and then I can see the list of videos and add a filter again.

Re: Me Again Ranting about Videos

RCANDDR — Mon, 24 Feb 2025 21:45:31 GMT

Thank you for the idea, but I am so not techie that I really don't know what you mean by 'filters'. Would you please give me a really simple explanation of what you do? Thank you!

Re: Me Again Ranting about Videos

RenateW69623 — Mon, 24 Feb 2025 22:14:13 GMT

On the earn page, just above the start of the list of videos, there is a red bar that says "Filter By". Click on this and it opens up a list of ways to filter the videos. At the bottom of the list are two buttons, one for "Clear All" and one for "Apply". Sometimes I don't see the buttons and I have to actually select a filter, for example by clicking on "THEME" and selecting "HEALTH", and then I see the buttons. Click on "Clear All", which will bring you back to the list of videos. Again, I'm not sure if what is happening for you with the revolving circle is the same as what happens for me, so this may or may not help you.

Re: Me Again Ranting about Videos

RCANDDR — Mon, 24 Feb 2025 23:35:43 GMT

Thank you so much for your very straight-forward, complete instructions! It didn't exactly worked as hoped, BUT it did work in another way because now I was able to click on the number for the very last page and this time it didn't have that infernal circle - so, now I'm just going backwards through the pages ... lol!!!! Again, thank you!

Re: Me Again Ranting about Videos

SummerOnTheWay1 — Fri, 20 Mar 2026 01:30:33 GMT

📎 [2/24/25] Thanks for sharing with the site Renate @RenateW69623 !!! Nicole 👵

[*** @RenateW69623 wrote:
On the earn page, just above the start of the list of videos, there is a red bar that says "Filter By". Click on this and it opens up a list of ways to filter the videos. At the bottom of the list are two buttons, one for "Clear All" and one for "Apply". Sometimes I don't see the buttons and I have to actually select a filter, for example by clicking on "THEME" and selecting "HEALTH", and then I see the buttons. Click on "Clear All", which will bring you back to the list of videos. Again, I'm not sure if what is happening for you with the revolving circle is the same as what happens for me, so this may or may not help you. ***]

Re: Me Again Ranting about Videos

sfchew — Wed, 16 Apr 2025 13:14:58 GMT

hello, instead of private message, please post your reply here. Many of us have the same problem and your reply may help all of us, thanks.

Re: Me Again Ranting about Videos

sfchew — Thu, 17 Apr 2025 16:06:29 GMT

I was also not getting the rewards points after watching a video. I was able to fix the problem by uninstalling and reinstalling the app.

Re: Me Again Ranting about Videos

TarheelCoastie — Wed, 14 May 2025 19:22:37 GMT

I have the same issue from time to time.