topic Re: It's 00:00 UTC; earn Rewards Points while you can... in Earn Activities

It's 00:00 UTC; earn Rewards Points while you can...

WebWiseWoman — Sun, 26 Jan 2025 17:02:23 GMT

Just saying this server clock is set to UTC, not US time zone...

Re: It's 00:00 UTC; earn Rewards Points while you can...

tesuga — Sun, 26 Jan 2025 00:18:36 GMT

Thanks for UTC lesson @WebWiseWoman.

I had to look up UTC to get a better grasp at what you were/have been saying for the past few days... then apply the time difference to my PT zone.

Re: It's 00:00 UTC; earn Rewards Points while you can...

chas0501 — Sun, 26 Jan 2025 01:25:59 GMT

Thank you. Now I get it...UTC is the same time as Greenwich Mean Time (England). But why is there such a short window before the site locks up? Seems like 2 hours or so.

Re: It's 00:00 UTC; earn Rewards Points while you can...

WebWiseWoman — Sun, 26 Jan 2025 01:29:20 GMT

I'm also PT here in Vegas, tes... working with my HT friends we get it; apparently @AARPConsumerCare and IT don't...

Re: It's 00:00 UTC; earn Rewards Points while you can...

WebWiseWoman — Sun, 26 Jan 2025 01:33:13 GMT

Re: It's 00:00 UTC; earn Rewards Points while you can...

LenaBee — Sun, 26 Jan 2025 02:10:29 GMT

In agreement with your theory, the "earn weekly" category videos are available to add points, which would not normally happen until 12 midnight Eastern time zone on Sunday morning.

Re: It's 00:00 UTC; earn Rewards Points while you can...

BtW751689 — Sun, 26 Jan 2025 02:17:47 GMT

but 24 hours is still 24 hours so even though I confirmed with aarp chat that the program is on the Eastern time zone. So what was midnight ET till 1159 PM ET is 24 hours and the UTC would start several hours later than ET it is still 24 hours in a day so why do we have to wait almost 24 hours after earning or redeeming again? Before I could earn and redeem until 1159 PM ET then a minute later start over for the new day.

Re: It's 00:00 UTC; earn Rewards Points while you can...

r767831w — Sun, 26 Jan 2025 13:02:58 GMT

If I had to guess, I'd say that AARP's spectacularly incompetent IT Department has managed to give us the worst of two worlds: The "day" starts on UTC (meaning in the evening here in the U.S.), but ends at local time. Leaving a window of just a few hours each night (parenthetically, I don't have time to answer quizzes and watch videos in the evening, it was always a morning thing for me). Unbelievable that with a $1.75 BILLION annual budget, AARP refuses to hire competent tech people. That's a slap in the face to the members.

Re: It's 00:00 UTC; earn Rewards Points while you can...

ridgeviewfarm — Sun, 26 Jan 2025 13:56:54 GMT

Weekly vidieos are not available at all on Sunday morning ET.

Re: It's 00:00 UTC; earn Rewards Points while you can...

a170938b — Sun, 26 Jan 2025 13:58:57 GMT

The "earn weekly" has been cancelled!

Re: It's 00:00 UTC; earn Rewards Points while you can...

a170938b — Sun, 26 Jan 2025 14:02:45 GMT

Yes. I noticed it this morning as they are some favorites of mine.

AARP probably decided to remove the videos that people could enjoy. Anything to make the website and the experience worse! Way to go, AARP!

Re: It's 00:00 UTC; earn Rewards Points while you can...

RenateW69623 — Sun, 26 Jan 2025 15:07:02 GMT

The weekly videos haven't been cancelled but now show up as undefined. I can see them if I don't use any filters on the earn page and then check every page. They are scattered throughout the pages. For example, on page 23 I see several of the Relaxation videos, which are weekly videos. I'm not sure if they are still actually weekly videos, or if they have changed them to monthly, but I was still able to earn points with them when I found them yesterday.

Re: It's 00:00 UTC; earn Rewards Points while you can...

a170938b — Sun, 26 Jan 2025 15:18:03 GMT

Thank you.

If we sort by earn frequency, there are no weekly video anymore; daily and monthly only.

Re: It's 00:00 UTC; earn Rewards Points while you can...

RCANDDR — Sun, 26 Jan 2025 15:26:54 GMT

WebWiseWoman, please help because I am definitely not a 'webwisewoman'. I'm on EST and am currently getting the 'Maxed Out' message. Sometime in the afternoon or early evening, the site lets me in - but, I'm not sure what time I should expect it to work for someone on EST. Can you give me the appropriate hours - until they get these troubles worked out?! Thank you!

Re: It's 00:00 UTC; earn Rewards Points while you can...

ridgeviewfarm — Sun, 26 Jan 2025 16:41:59 GMT

What I fiinally did, since it always told me I was maxed out in the mornings (which is when I prefer to deal with this), is skip a day. It was/is obvious AARP wasn't going to get this fixed, so I skipped a day for Earn and Redeem. Then I was able to go back to doing this in the morning instead of at bedtime.

Re: It's 00:00 UTC; earn Rewards Points while you can...

WebWiseWoman — Sun, 26 Jan 2025 17:00:15 GMT

Hi, RC, so UTC is 5 hours ahead of ET, so as it stands now (until/if AARP ever fixes the issue) you should be able to start earning at 7:00 PM your time.

hth

Re: It's 00:00 UTC; earn Rewards Points while you can...

RCANDDR — Sun, 26 Jan 2025 17:28:25 GMT

Thank you! You're my Neil deGrasse Tyson - explaining the inexplicable in simple terms!

Re: It's 00:00 UTC; earn Rewards Points while you can...

WebWiseWoman — Sun, 26 Jan 2025 19:10:54 GMT

I am humbled; I hope your response wasn't facetious...

Re: It's 00:00 UTC; earn Rewards Points while you can...

RCANDDR — Mon, 27 Jan 2025 03:09:03 GMT

NO, NO - Not facetious! I sincerely meant it as a compliment! I am 77 yrs. old and not at all techie or analytical - altho' my bff is trying to drag me into this century!

Re: It's 00:00 UTC; earn Rewards Points while you can...

WebWiseWoman — Mon, 27 Jan 2025 04:57:27 GMT

Thank you, my friend! When you and bff travel to Vegas, let us know...

denese