topic Re: Fit &amp; Fun challenge. in Earn Activities

Fit & Fun challenge.

JameyLaMar — Sun, 27 Oct 2024 14:12:33 GMT

I just signed up for the fit & fun challenge. I watched the introductory video and set up my goals. When I try to enter data it does not save. I tried in a different browser and it still did not work. Upon closer inspection, I found that when I hover mouse over SAVE button, in the bottom left corner of browser it shows the link as 'https://null' and I went to the original browser and got the same thing. I went to previous page, reloaded and tried again and nothing. I cleared cookies and cache, and still nothing. I also tried to click on the restart challenge button, and the link shows 'https://null'. I am getting frustrated and thinking about giving up on this.

Re: Fit & Fun challenge.

AARPConsumerCare — Tue, 29 Oct 2024 17:42:34 GMT

I can understand how frustrating that can be, @JameyLaMar. Let get this solved for you. Please clear your browser's cache and cookies, try accessing the site using a Private/Incognito window (this does not store cookies). Check if your device meets the system requirements: https://stayingsharp.aarp.org/about/system-requirements/?cmp=SNO-LITHIUM---&socialid=15107113420

If this doesn't solve the issue you're having entering your daily walk to the Fit & Fun Challenge, please send me a private message with your name and email address. Thank you! - Diana G.

Re: Fit & Fun challenge.

ValerieM210088 — Thu, 31 Oct 2024 03:17:44 GMT

I am having this same issue with the Fit & Fun Challenge and not being able to save my steps.

Re: Fit & Fun challenge.

AARPConsumerCare — Thu, 31 Oct 2024 21:14:26 GMT

I'm so sorry you're having this problem as well, @ValerieM210088. If you haven't already, you can try some troubleshooting steps found here - https://help.aarp.org/s/article/site-issues?cmp=SNO-LITHIUM---&socialid=15126783065 - If you continue to have trouble with your steps saving, please send us a private message, so we can get this resolved for you! - Christy C.

topic Re: Fit &amp;amp; Fun challenge. in Earn Activities

Fit & Fun challenge.

Re: Fit & Fun challenge.

Re: Fit & Fun challenge.

Re: Fit &amp; Fun challenge.

topic Re: Fit & Fun challenge. in Earn Activities

Re: Fit & Fun challenge.