topic Re: Instant Wins - New Issue in Earn Activities

Instant Wins - New Issue

KristBelt — Thu, 10 Oct 2024 19:03:13 GMT

Today I played by clicking on the ULTA instant win link.

A message came up saying there were system delays, and to try again later.

I waited a bit, clicked on the ULTA instant win link again, and it says:

"You've already played today! Come back tomorrow for another chance to win."

But I haven't "already played today", I had previously encountered the above "system delay" error message (instead of saying if I lost or won).

Please advise?

Re: Instant Wins - New Issue

AARPConsumerCare — Thu, 10 Oct 2024 23:58:06 GMT

I'm sorry to hear you experienced a system delay while participating on the ULTA instant win, @KristBelt. This may happen from time to time due to high traffic. Please check your transaction history to confirm your redemption. - Diana G.

Re: Instant Wins - New Issue

JoLo49 — Thu, 17 Oct 2024 22:01:53 GMT

@KristBelt

This is not a new error when playing the Instant Win games. This error has been occurring for many months, and I have posted complaints on other threads about it. Points are deducted without being able to actually play. If you get this error, "you didn't win"... this was the reply I got from AARP Admin.

Re: Instant Wins - New Issue

AARPConsumerCare — Fri, 18 Oct 2024 19:10:53 GMT

Hi @JoLo49! I have sent you a private message. Please let us know if you are still having issues. ~Corinna D.