topic Re: An error occurred while processing this directive in Earn Activities

An error occurred while processing this directive

BrandennA667727 — Mon, 16 Sep 2024 01:58:26 GMT

I've been unable to earn after the recent reward maintenance. "Looks like we do not have any matching activities. Try removing some filters and see if that helps"

Re: An error occurred while processing this directive

10Ko31sI07 — Mon, 16 Sep 2024 03:06:13 GMT

Thank you. I just tried getting into earn some points & discovered it wasn't working properly. I didn't even have any filters in use the first time and still got that message. Maybe it'll get fixed tomorrow.

Re: An error occurred while processing this directive

coolmaine — Mon, 16 Sep 2024 04:33:42 GMT

I'm having the same problem. Cannot earn points.

Re: An error occurred while processing this directive

cmulinix — Mon, 16 Sep 2024 11:18:02 GMT

That's what's happening to me.

Re: An error occurred while processing this directive

BillD916633 — Mon, 16 Sep 2024 11:46:52 GMT

Though it was me but I see it’s these wacko’s running this program.

Jo Ann Jenkins needs to wake up and fire the whole bunch.

😡😡😡😡😡😡

Re: An error occurred while processing this directive

AARPConsumerCare — Tue, 17 Sep 2024 16:28:25 GMT

@BrandennA667727 Thank you for letting us know! I'm terribly sorry for the inconvenience. We were experiencing a technical issue on the Rewards website and our team was able to get it resolved. If you're still experiencing problems with the Rewards site, please try clearing your browser's cache and cookies to get back on track: https://aarp.info/2I3wo4C I'm here to help if you need anything! - Janelle M.

Re: An error occurred while processing this directive

AARPConsumerCare — Tue, 17 Sep 2024 16:51:12 GMT

@10Ko31sI07 I'm happy to help! We discovered and fixed the website issue. Are you able to access the Rewards website now? - Janelle M.

Re: An error occurred while processing this directive

AARPConsumerCare — Tue, 17 Sep 2024 17:21:56 GMT

I'm sorry to hear you had issues earning points through the AARP Rewards site after the scheduled maintenance, @coolmaine. The issue has been fixed, and the site is currently working. Thank you for letting us know about this issue you had. Feel free to reach out if I can help you with anything else. - Diana G.