topic Re: Fitbit on AARP Rewards Topic in Earn Activities

Fitbit on AARP Rewards Topic

andrewtoo — Fri, 27 Sep 2019 16:56:35 GMT

There is information out there about people connecting other devices as fitness trackers to AARP Rewards, but, I am hoping to get feedback from any FITBIT users. Any feedback from FITBIT users would be welcome.

I had a FITBIT zip device that I used with Rewards for Good. I had connected that device to AARP Rewards on Wednesday the 25th. I have walked in excess of 10,000 steps on the 25th and 26th and was awarded no points.

Are there other users out there that have a working (or not working) FITBIT device on AARP Rewards? Either way, it would be helpful to get feedback.

Thanks so much,

Re: Fitbit on AARP Rewards Topic

ddgeorge54 — Fri, 27 Sep 2019 17:50:08 GMT

I just connected my FitBit to AARP Rewards so I will need to see if it awards any points if i walk 10,000.

Re: Fitbit on AARP Rewards Topic

AARPTeri — Fri, 27 Sep 2019 18:06:42 GMT

@andrewtoo Does your AARP Rewards Earn page show Manage your fitbit? If so, can you remove the device and add it again. If not, the first time you tried may not have worked. Let me know if you are successful! I can be sure you get points for yesterday!

Re: Fitbit on AARP Rewards Topic

rh35684303 — Fri, 27 Sep 2019 18:08:28 GMT

I also have connected my Fitbit , have walked 10,000+ steps daily, and have not received any points yet. I previously had my Fitbit connected with the Rewards program and regularly received points.

Re: Fitbit on AARP Rewards Topic

andrewtoo — Fri, 27 Sep 2019 18:25:04 GMT

@AARPTeri

I removed my device and synced it again. Don't worry about the points for the past couple of days. I'm just hoping to resolve the issue going forward. It may be a couple of days before I achieve the 10,000 steps to test the link with AARP Rewards.

Thanks,

Re: Fitbit on AARP Rewards Topic

mlafayet — Fri, 27 Sep 2019 18:29:17 GMT

I only have a pedometer and would like to be able to get points for walking. Is there any way to do that with AARP Rewards?

Re: Fitbit on AARP Rewards Topic

AARPTeri — Fri, 27 Sep 2019 18:32:09 GMT

@mlafayet The system syncs with these fitness devices to track for us so unfortunately we do not have a way to do this with a pedometer.

Re: Fitbit on AARP Rewards Topic

RussellP197074 — Fri, 27 Sep 2019 19:26:00 GMT

I hit 10,000 steps yesterday but it did not pick i up on AARP from Apple Health (iphone). I resynced it today. Will I not see anything if I do not hit 10K today?

Re: Fitbit on AARP Rewards Topic

je1020 — Fri, 27 Sep 2019 20:41:24 GMT

I linked my fit bit on the 25th and did get points for 10,000 steps yesterday and today.

Re: Fitbit on AARP Rewards Topic

mlafayet — Fri, 27 Sep 2019 21:55:36 GMT

It is unfortunate that you can't take my word, as a lifetime member, for the number of steps. Maybe someday.

Re: Fitbit on AARP Rewards Topic

andrewtoo — Fri, 27 Sep 2019 23:02:46 GMT

@je1020

Thanks for posting. At least, there is some hope!

Re: Fitbit on AARP Rewards Topic

ddgeorge54 — Sat, 28 Sep 2019 20:10:08 GMT

Yes I was able to delete and re add it. Walked 10,000 and could not sync to get points. Annoying!

Re: Fitbit on AARP Rewards Topic

sr13892711 — Sat, 28 Sep 2019 20:59:14 GMT

It posted points for my (fitbit) Thursdays 10,000 steps the following day. Assuming it would do the same I maxed out my total points for Fri. I never received points for my Friday 10,000 steps, so I wondered if it was because I was at my limit for Friday points. Very confusing, I will call Monday, 09/30 and find out why it has not given me credit and when it should post.

Re: Fitbit on AARP Rewards Topic

andrewtoo — Sat, 28 Sep 2019 21:01:23 GMT

Thanks for posing @ddgeorge54

No points yet. I removed and resynced my device yesterday (Friday) and it shows I have a linked device on the "Earn" page as shown below (you can make it larger by clicking on it and expanding the image). If I get rewarded later, I'll be sure to post.

@ddgeorge54 wrote:
Yes I was able to delete and re add it. Walked 10,000 and could not sync to get points. Annoying!

Re: Fitbit on AARP Rewards Topic

andrewtoo — Sat, 28 Sep 2019 21:45:03 GMT

Hello @sr13892711

Thank you for posting. I think it is a good sign that you recieved fitbit points at all.

In the Rewards for Good program Fitbit points were exempt from the daily point limit. Maybe we should be asking if Fitbit points are subject to the daily point limit under the new AARP Rewards program? @AARPTeri ? I asked about it in another forum, but it was a busy day and got buried in all the postings.

@sr13892711 wrote:
It posted points for my (fitbit) Thursdays 10,000 steps the following day. Assuming it would do the same I maxed out my total points for Fri. I never received points for my Friday 10,000 steps, so I wondered if it was because I was at my limit for Friday points. Very confusing, I will call Monday, 09/30 and find out why it has not given me credit and when it should post.

Re: Fitbit on AARP Rewards Topic

ddgeorge54 — Sat, 28 Sep 2019 22:12:23 GMT

I am looking to get my points tonight. Crossing my fingers 🙂

Re: Fitbit on AARP Rewards Topic

ddgeorge54 — Sun, 29 Sep 2019 14:45:28 GMT

I did not receive any points for walking 10,000 steps. 😞

Re: Fitbit on AARP Rewards Topic

andrewtoo — Sun, 29 Sep 2019 15:47:10 GMT

@ddgeorge54

I didn't receive fitbit points for my steps that I completed yesterday or any other day, so far. The same device worked well with Rewards for Good. I'm perplexed at this point.

Re: Fitbit on AARP Rewards Topic

rhemtullamg5252 — Mon, 30 Sep 2019 02:18:28 GMT

Try adding /syncing your device here
https://www.aarp.org/rewards/earn/#selectDevice,
and if that does not work, add your activities manually to the Fitbit site here

https://accounts.fitbit.com/login?targetUrl=https%3A%2F%2Fwww.fitbit.com%2Flogin%2Ftransferpage%3Fredirect%3Dhttps%253A%252F%252Fwww.fitbit.com&lcl=en_US

after you log in and then sync again...........

Re: Fitbit on AARP Rewards Topic

ddgeorge54 — Mon, 30 Sep 2019 13:43:11 GMT

I did try to sync this way and it would not work. When I click on it it does not take me to the Fitbit page.

I clicked on the fitbit link and here is what is there. 2 walks that day, however 12,031 steps. Is this why AARP is not giving points eventhough I had 12,031 steps. The steps have to be shown in an activity or the actual steps taken which is recorded as well.

Walk activity 1. +4,722 of 12,031 steps taken

Walk activity 2. +1,758 of 12,031 steps taken