topic Re: Trouble accessing earn activities in Earn Activities

Trouble accessing earn activities

PeggyH674394 — Mon, 25 Mar 2024 15:44:26 GMT

Is anyone else having trouble accessing the earn activities today?

Re: Trouble accessing earn activities

shamit — Mon, 25 Mar 2024 16:39:36 GMT

Yes I had trouble. I finally was able to earn points but I didn't get the 50% bonus for being a AARP member. Hopefully that will correct tomorrow. I have had this happen many times before. I don't understand why they have the same problems for years and can't get it corrected.

Re: Trouble accessing earn activities

AARPConsumerCare — Tue, 26 Mar 2024 13:05:39 GMT

@PeggyH674394 Are you getting an error message when you try to access the site: https://www.aarp.org/rewards/earn/ ? You may want to follow the website troubleshooting steps to get back on track: https://aarp.info/2I3wo4C - Janelle M.

Re: Trouble accessing earn activities

AARPConsumerCare — Tue, 26 Mar 2024 16:09:51 GMT

Hi shamit. I am seeing that you are receiving your AARP member 50% bonus points. Please let me know if there are instances when you did not receive them and I would be glad to make an adjustment. If you have any questions, I'm always here to help. - Stephen K.

Re: Trouble accessing earn activities

CatherineS641676 — Wed, 27 Mar 2024 14:05:37 GMT

I can't get the mini or daily crossword puzzles to load today. Is there a problem, or am I just special? Appreciate your help

Re: Trouble accessing earn activities

HokiePoq — Wed, 27 Mar 2024 19:03:46 GMT

Loaded today but not yesterday for me. I could redeem but didn't get points for videos or puzzles. And the mini wouldn't let me repeat it and get the points later when things were working again.

Re: Trouble accessing earn activities

AARPConsumerCare — Wed, 27 Mar 2024 20:27:28 GMT

Hi @CatherineS641676, we're aware of the issue on our website that was affecting the games and our team worked diligently to correct it. I apologize for the inconvenience. Our website is working now. Are you still having issues accessing the games? - Diana G.

Re: Trouble accessing earn activities

CatherineS641676 — Wed, 27 Mar 2024 20:46:39 GMT

I'm good, thanks

Re: Trouble accessing earn activities

AARPConsumerCare — Wed, 27 Mar 2024 20:51:06 GMT

That's great to hear, @CatherineS641676! You're welcome. - Diana G.