topic Re: Syncing Fitness Tracker with AARP Now to earn Rewards points in Earn Activities

Syncing Fitness Tracker with AARP Now to earn Rewards points

jbear105 — Wed, 25 Sep 2019 14:37:15 GMT

I see that you can sync your fitness tracker to the AARP Now app and earn Rewards points for hitting fitness milestones. However when you drill down to the instructions it says you need v3.20 of the AARP Now app to sync the fitness tracker, yet my Apple App Store only has v3.19. I have AARP support looking into this but wondering if anyone else has been able to find v3.20 and/or sync their fitness tracker (specifically Apple Health on the iPhone).

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

Solotreker — Wed, 25 Sep 2019 14:55:23 GMT

I ran into the same issue this morning. Looking forward to finding out what to do in order to sync my Apple Health app to the AARP Now app.

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

AARPTeri — Wed, 25 Sep 2019 14:59:09 GMT

@jbear105 @Solotreker Apple can take up to 24 hours before it is live for all users, please check back again tomorrow and if still an issue let us know!!

Thank you!

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

DawnP940250 — Wed, 25 Sep 2019 16:45:30 GMT

I have had the same problem. I'm curious as to the outcome.

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

p439300g — Wed, 25 Sep 2019 18:14:56 GMT

Do not know how to get my activity from my Apple Watch to sync with the rewards program. Any help?

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

AARPTeri — Wed, 25 Sep 2019 18:33:49 GMT

@p439300g Have you gone to the Earn page, hit the “Add a fitness tracker” link and select a fitness tracker from the pop-up menu. Then, you’ll need to separately go into its app and give it permission to share data with AARP Rewards.

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

jbear105 — Wed, 25 Sep 2019 18:50:11 GMT

Apparently we have to wait until AARP Now v3.20 is available. Then you can sync your Apple Health app with the AARP Now app. The Apple Health app pulls from your Apple Watch.

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

Soosietyrell — Wed, 25 Sep 2019 19:53:54 GMT

Apple doesn't seem to be working. When will it be set up?

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

andrewtoo — Wed, 25 Sep 2019 20:12:14 GMT

@AARPTeri

I don't know if this topic is only about apple product syncing, but, I didn't see anything about syncing a fitbit. It seemed to sync, but, I had already met the 10,000 bonus level and I haven't seen any points for it in my transaction history yet. I'll try to be patient, though, it is the first day.

Will tracker points be exempt from the daily point limit, as it was in rewards for good?

Thanks so much,

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

kf456 — Wed, 25 Sep 2019 20:41:49 GMT

I have linked my Fitbit to the AARP site yesterday and confirm the connection with with 3rd party app in Fitbit.

I had 10,000 step yesterday but do not see my points. Is there an issue with the link?

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

NavyDavy37 — Thu, 26 Sep 2019 04:17:19 GMT

Does anyone know if the Samsung watches will be added to the list of trackers?

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

AARPTeri — Thu, 26 Sep 2019 15:22:58 GMT

@jbear105 @kf456

Just checking in to see if you were able to see the successful syncing of your devices?

Teri

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

Soosietyrell — Thu, 26 Sep 2019 15:41:50 GMT

I was not successful - I did try again this morning. Is it true that the app needs to be updated?

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

andrewtoo — Thu, 26 Sep 2019 15:48:31 GMT

@AARPTeri

I completed over 10,000 steps yesterday and linked my fitbit to AARP on the same day. It shows I have a liked device after clicking on "manage your fitbit >" found on the earn page. I hope to try to get 10,000 steps again today, but, I can't be sure that I will be able to test it.

Has anyone gotten fitbit points?

Thanks!

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

ds44805353 — Thu, 26 Sep 2019 15:57:11 GMT

3.20 is available in the app store for as of this morning. I have upgraded the app, but I still do not see where to sync my apple watch on AARP NOW. can anyone help?

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

AARPTeri — Thu, 26 Sep 2019 16:08:45 GMT

@ds44805353 You should log out and back in again if you are not seeing it.

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

Soosietyrell — Thu, 26 Sep 2019 16:23:26 GMT

I just succeeded!

So, I downloaded the new App, relogged in and selected the AARP card on the bottom right corner. This time AARP rewards was listed right in the middle of the screen. .... and I clicked on it and from there it allowed me to choose my tracker (apple health) and it synched up nearly immedately.

I hope this helps!

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

Soosietyrell — Thu, 26 Sep 2019 16:24:25 GMT

I actually deleted the app and reloaded it.... so I received the new version... then it worked 🙂

Thanks for hanging in there with me - very happy now!

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

jbear105 — Thu, 26 Sep 2019 16:26:37 GMT

Open the app, then click on the AARP tab on the bottom right. That page should have your point total, click on that and it takes you to the page that allows you to sync your fitness.

Re: Syncing Fitness Tracker with AARP Now to earn Rewards points

ds44805353 — Thu, 26 Sep 2019 16:27:02 GMT

That did it! Thank you!