topic Re: 3000 Points Missing 11/23 Balance not Updating or Recording Points!! in Earn Activities

Points Missing 11/11 (23 Videos) Balance not Updating or Recording Points!!

mi4090 — Mon, 11 Nov 2019 08:18:09 GMT

@sandy & @AARPTeri

Update

I didn't get points for (23) Videos on 11/11 didn't record or award. Same issue as 11/3, has happened twice.

My points balance isn't updating or recording for 11/3 and I'm missing 3,000 pts for daily activities performed today. The activities are marked as taken on the list of available activities but not awarding points to balance and (10) daily videos taken missing from Transaction History.

It is very time consuming performing these activities daily, and I'd appreciate my points for activities completed.

@mi4090

Re: 3000 Points Missing 11/23 Balance not Updating or Recording Points!!

ralmon — Sun, 03 Nov 2019 15:09:34 GMT

Hi @mi4090

when I saw your message, I checked my list. I had just completed 23 videos (not including the one that justs loops over and over), and saw only 10 acknowledgements! While going back ond forth between seymouring the video list and transactions, at some point all points moseyed on in.

So there definitely can be some delay between activity competion and point reporting. Is your list still bad after waiting for some time? I hope that's all that it is.

Cheers,

Ray

Re: 3000 Points Missing 11/23 Balance not Updating or Recording Points!!

andrewtoo — Sun, 03 Nov 2019 17:25:31 GMT

Hello Marylin,

There is definitely something strange going on today. I have been credited with points for activities today. However, I always keep a tab open to check my history after each activity. I keep track of my daily points on the Windows calculator. I've learned that AARP can't count, as evidenced by the R4G Auctions (limit of three, "but we can't stop it", when they win 8 of them).

I hope you get your points soon, Marylin. Check out my cool screen shot of my last transaction history that I pulled up today!

OMG!