topic Re: Videos Screwed Up AGAIN/STILL in Earn Activities

Videos Screwed Up AGAIN/STILL

sherilee17 — Mon, 27 Jun 2022 14:08:05 GMT

Why can't you get the daily video to work correctly for earning points? For days now I get a message saying 1) no points because I already watched (I didn't) or 2) Sorry, no points. We are experiencing longer than expected delays in your points awarding. Please check in a couple of minutes.

I get #2 almost all the time. Eventually it will show as watched but I don't get the points. I did online chat and did everything suggested to no avail. Happens on phone, tablet, laptop.

There seems to be constant problems with the videos. Please get it fixed.

Re: Videos Screwed Up AGAIN/STILL

WebWiseWoman — Tue, 28 Jun 2022 01:33:04 GMT

Same here but what's really weird is that after the next, the previous showed up in transaction history; so almost like the rewards were stuck in a queue lol

That written, I so appreciate AARP and the videos available to me, with or without rewards.

#StaySafe

Re: Videos Screwed Up AGAIN/STILL

sherilee17 — Wed, 29 Jun 2022 13:57:07 GMT

Clearly they don't care either. Videos are still not working correctly and I am losing points.

Re: Videos Screwed Up AGAIN/STILL

CharlesR39428 — Sun, 23 Oct 2022 22:03:17 GMT

Why do they even have these forums when no one from AARP actually participates?