topic Re: Fitbit Points in Earn Activities

Fitbit Points

k380494p — Fri, 01 Nov 2019 12:16:40 GMT

@AARPTeri Today, I noticed that monthly fitbit (activity tracker) points when against the daily maximum to earn. Under the old program, the points were in addition to the daily max. Is this by design or a glitch? Thanks.

Re: Fitbit Points

AARPTeri — Fri, 01 Nov 2019 15:48:17 GMT

@k380494p They do count against the daily max in AARP Rewards.

Re: Fitbit Points

k380494p — Fri, 01 Nov 2019 17:00:58 GMT

@AARPTeri Thank you for your quick response.

Re: Fitbit Points

andrewtoo — Fri, 01 Nov 2019 17:14:42 GMT

@AARPTeri

Maybe I am missing something. Fitbit points, daily and weekly, appear to count against the daily limit. And, also, it appeared that the Monthly Fitbit points appeared to count against the daily limit, but, I have less experience with the Monthly bonus.

Can you check on this issue again, please?

Thanks so much,

Re: Fitbit Points

mi4090 — Fri, 01 Nov 2019 17:49:29 GMT

Hello @andrewtoo

Andrew, you saying that the fitbit points earned daily, weekly and monthly lowers your points balance instead of increasing it?

How is that suppose to work?

Have a Blessed Day,

Marylin

Re: Fitbit Points

andrewtoo — Fri, 01 Nov 2019 18:55:54 GMT

@mi4090

Hey Marylin,

No. The old rewards system allowed for fitbit points to be earned above the max limit.

I was hoping that it was the same in the new rewards.

It is hard to tell when you will reach a milestone and we hope we will get credit for it, even if we have maxed out points for the day that we receive the bonus.

Re: Fitbit Points

k380494p — Fri, 01 Nov 2019 19:06:00 GMT

@mi4090 The monthly bonus goes against the daily earn maximum on the first of the month. So, today I was able to earn only 6150 points from activities. (19 videos at 300 pts each for 5700 pts and 1 quiz for 450 points). I received the remaining 1500 points from my fitness tracker for achieving 120 miles for the month.

Re: Fitbit Points

mi4090 — Fri, 01 Nov 2019 19:10:40 GMT

@andrewtoo

Ok Andrew, I understand what you mean. They're just not taking you over the daily limit now as in R4G. I'd want my Transaction History working properly for that also.

@sandy can we get some assistance with the Transaction History for @mi4090 & @andrewtoo . Problems with errors messages for both of us and recording wrong dates for me.

Thanks for your help in advance.

Have a Blessed Day,

@mi4090

Re: Fitbit Points

AARPTeri — Fri, 01 Nov 2019 19:17:42 GMT

@mi4090 @k380494p @andrewtoo We have reported the issue with Transaction History and will update you when we know more.

Re: Fitbit Points

je1020 — Sun, 03 Nov 2019 12:51:53 GMT

Having the fit bit points go against the daily limit kind of discourages trying to achieve 10,000 steps. One video for just a few minutes gives 300 points. Much easier to watch a video for the points.