topic Re: Daily Visit Points Still Not Appearing in Earn Activities

Nov 29, Daily AARP.org Visit points missing

ralmon — Sat, 30 Nov 2019 14:43:48 GMT

I checked the transaction history before doing tasks for today, and saw no daily points for yesterday, November 29. I did get the daily for today.That was the last time I saw Transaction History work today,

After finishing today's tasks, the Transaction History feature simply would not continue beyond one page of info.

"There was an error processing your request. Please try again." on 2 browsers.

How about letting us download the history as a PDF or something. The web programming is not working.

Cheers,

Ray

Re: Nov 29, Daily AARP.org Visit points missing

RuthJ780845 — Sat, 30 Nov 2019 16:30:54 GMT

It seems every 4th or 5th day, I don't receive the daily visit points. I stopped keeping check. Once or twice they do show up later in the day but not the last few times.

Re: Nov 29, Daily AARP.org Visit points missing

andrewtoo — Sat, 30 Nov 2019 20:12:25 GMT

I have gotten this screen many times over this extended holiday weekend, really useful huh?

@AARPTeri

Click on image and expand to view a clear image, but, there is nothing there except an error message, "There was an error processing your request. Please try again."

And, like, @ralmon I regularly have problems viewing more than one page of transactions.

Thanks,

Andrew

Transaction History, not!

Re: Nov 29, Daily AARP.org Visit points missing

mi4090 — Sat, 30 Nov 2019 18:32:48 GMT

Hello @ralmon , @RuthJ780845 & @andrewtoo

@AARPTeri & Ray, I only experienced Missed Daily Visit points (1) time since the start of program, then they started showing up at 12am ET. I'm on CT and everything resets for me at 11 CT. By 12 ET I'm half way finished with Daily activities which are posting as previous day's date and Daily Visit points post at 12 ET with remaining activities. There is a time zone problem that needs to be corrected!!!

Ruth, sorry you aren't getting your Daily Visit points every day😢 Are you able to view your Transaction History for the last (5) days?

Andrew & Ray, I can go back to 9/25 the 1st day and see my Transaction History because I screenshot everything done daily and save to a Word document. I learned this from my experience with R4G.

Have a Blessed Day

Marylin

Re: Nov 29, Daily AARP.org Visit points missing

mazur777 — Sat, 30 Nov 2019 20:54:18 GMT

Experiencing the same issues for 11/30 no daily points and can't earn any. Tried logging out and then logging back in.....same issue

Re: Nov 29, Daily AARP.org Visit points missing

JoLo49 — Sat, 30 Nov 2019 21:10:06 GMT

I am also missing the Visit Points. Missing points for 11/28/2019 and 11/30/2019.

Re: Nov 29, Daily AARP.org Visit points missing

sandy — Mon, 02 Dec 2019 16:18:33 GMT

@JoLo49 , @ralmon , @mazur777 , @mi4090 , @andrewtoo

Thank you so much for your feedback. We are aware of this error occurring with some rewards accounts and are working diligently to update. If you believe you are missing points for the Daily Login please send me a private message and I can have them added to your account today.

Re: Nov 29, Daily AARP.org Visit points missing

RuthJ780845 — Mon, 02 Dec 2019 16:33:00 GMT

Hello @mi4090, I am getting the transaction error off and on. I am able to go back two days before getting the message.

Re: Nov 29, Daily AARP.org Visit points missing

JoLo49 — Mon, 02 Dec 2019 16:43:50 GMT

@sandy

I am missing the Daily Visit points for 11/28/2019 and 11/30/2019.

Re: Nov 29, Daily AARP.org Visit points missing

sandy — Mon, 02 Dec 2019 17:42:59 GMT

@JoLo49

We just added 30 points for 11/28 and 11/30. Thank you.

Re: Nov 29, Daily AARP.org Visit points missing

kb2064 — Tue, 03 Dec 2019 02:33:26 GMT

Since it's been mentioned, I checked my daily visits, and a lot are missing, it's easy to see because I use points every day, and earn some here and there, but daily visits have stopped posting. I wonder if it will catch up after beta is over?

Re: Nov 29, Daily AARP.org Visit points missing

mi4090 — Tue, 03 Dec 2019 04:22:29 GMT

Hello @kb2064

Kathleen, it may be a time zone problem when you start completing daily activities at ET, but live in a different time zone. This is my problem with Daily Visit points, I'm on CT and everything resets at 11p CT, and Daily Visit points appear in my Transaction History at 1am ET and I'm almost finished w/activities the date changes and Daily Visit points appear. I've reported & posted the problem to no avail.

Have a Blessed Day

Marylin

Re: Nov 29, Daily AARP.org Visit points missing

JoLo49 — Mon, 09 Dec 2019 01:18:48 GMT

I'm missing the visit points for 12/8/2019, and it appears to be an intermittent issue happening mostly on the weekends. I wonder if the time zone difference between PST and EST could be a contributing cause.

Re: Nov 29, Daily AARP.org Visit points missing

mi4090 — Mon, 09 Dec 2019 02:30:22 GMT

Hello @JoLo49

Can u view your Transaction History for the current day without an "Error message" ?

I'm curious because it takes about 12 attempts for me to view and then the black information banner is incomplete.

Have a Blessed Day

Marylin

Re: Nov 29, Daily AARP.org Visit points missing

JoLo49 — Mon, 09 Dec 2019 03:17:05 GMT

Hello Marilyn,

I was able to view my Transaction History with no errors and noticed that my visit points were missing for today's visit. The black information banner comes up with no issues.

JoLo49

Re: Nov 29, Daily AARP.org Visit points missing

mi4090 — Mon, 09 Dec 2019 04:04:50 GMT

Hello JoLo,

It's Marylin; thanks so much for letting me know that not everyone is having the black banner and Transaction History problem Strange that members are having different problems, the logic would be that everyone is having the same issue

Have a Blessed Day

Marylin

Re: Nov 29, Daily AARP.org Visit points missing

JoLo49 — Mon, 09 Dec 2019 05:31:33 GMT

Hello again, Marilyn,

Hopefully, tech support can resolve your issues with the Transaction History and Black Banner.

I sometimes have issues watching a few select videos and not receiving the points. The site is not perfect yet.

Take care,

JoLo49

Daily Visit Points Still Not Appearing

JoLo49 — Mon, 09 Dec 2019 19:42:29 GMT

For the past 2 days, I have not received the Daily Visit Points. It was an intermittent issue in past months, but for a short while it was fixed and Daily Visit Points were being added. I am logging in at various times of the day to see if the visit points will be added, but so far, no daily points were added on 12/8/2019 and 12/9/2019. I am wondering if the "new" adjustment of the 9 a.m. EST start time for the Daily & Weekly Deals is causing an issue with the Daily Visit Points, however, I am logging in at different times throughout the day. My time zone is PST.

Re: Daily Visit Points Still Not Appearing

AARPTeri — Mon, 09 Dec 2019 20:36:02 GMT

@JoLo49 I have added points for 12/8 and 12/9. We are working to get this fixed!!

Re: Daily Visit Points Still Not Appearing

AARPCaroline — Thu, 12 Dec 2019 21:09:12 GMT

@JoLo49

We are happy to report that this intermittent issue has been resolved.