topic Re: EARNING NON-MEMBER POINTS in Earn Activities

EARNING NON-MEMBER POINTS

11320cs — Sun, 06 Jun 2021 13:26:13 GMT

This morning I have watched one video and completed one quiz. I did not earn member points of 300 and 450. I earned 200 and 300 points. I have been a member for years. What is happening? I logged out and logged back in, no change. Why do these problems keep happening?

Re: EARNING NON-MEMBER POINTS

11320cs — Sun, 06 Jun 2021 15:02:55 GMT

It has been fixed. I logged back on a few minutes ago, and I did a quiz and a video. I am back to earning member points! Strange.

Re: EARNING NON-MEMBER POINTS

mi4090 — Sun, 01 Aug 2021 10:56:00 GMT

@sandy

As of 7/31 didn't receive Member Bonus 5 points for Daily Visit. On 8/1/21 don't receive any Daily Visit (15) points😢.

Is this a punishment or an IT issue?

Please assist, been a paying member many years.

Have a Blessed Day

@mi4090

Re: EARNING NON-MEMBER POINTS

AARPJanelleM — Mon, 02 Aug 2021 16:23:36 GMT

@mi4090 Thanks for letting me know about your missing points. I was able to adjust them and I also responded to your reply on the other topic here: https://community.aarp.org/t5/Earn-Activities/Not-Receiving-Daily-Visit-Points/m-p/2420472#M1977

I'm always here to help if you need anything further!

Re: EARNING NON-MEMBER POINTS

coolmaine — Thu, 19 Aug 2021 16:31:32 GMT

This happened to me yesterday, and it said I maxed out at 5,000 points. Later in the evening it was fixed.