topic Re: AARP stopped syncing with my Fitbit in Earn Activities

AARP stopped syncing with my Fitbit

polinskys — Fri, 26 Feb 2021 23:45:54 GMT

AARP Rewards stopped syncing with my Fitbit account. Steps are logged in the Fitbit app, but are not earning AARP rewards for over 5000 and 1000 steps. I have disconnected and reconnected the link between AARP and Fitbit nd it is still not working.

Re: AARP stopped syncing with my Fitbit

kb1248 — Sat, 27 Feb 2021 21:02:08 GMT

Ditto. 3 straight days. Pretty annoying when I leave enough wiggle room in accumulating points off quizzes and or videos in the event I do my running after accumulating points, and the points don't show up. I'll be very interested to see if the weekly 30 mile bonus shows up tomorrow (Sunday).

They really oughta rename this program Murphy's Law, or better yet, Murphy's Law Maximized.

Re: AARP stopped syncing with my Fitbit

k380494p — Sat, 27 Feb 2021 22:01:08 GMT

My fitbit is also not syncing with AARP Rewards.

Re: AARP stopped syncing with my Fitbit

like92115 — Sat, 27 Feb 2021 23:25:07 GMT

Me too and I just got 18,000 steps Friday 😞

Re: AARP stopped syncing with my Fitbit

JA2010CK — Sun, 28 Feb 2021 17:50:59 GMT

me too

Re: AARP stopped syncing with my Fitbit

loreleis — Sun, 28 Feb 2021 23:20:59 GMT

Just discovered my Garmin is doing the same thing! No points.

Re: AARP stopped syncing with my Fitbit

AARPTeri — Mon, 01 Mar 2021 17:57:36 GMT

@loreleis @JA2010CK @like92115 @k380494p

We are investigating and will give you the points manually. Thanks so much for letting us know!

Re: AARP stopped syncing with my Fitbit

JA2010CK — Wed, 03 Mar 2021 03:15:28 GMT

It is working now but when are you going to manually add the missed points?

thanks

jack