topic Re: Unable to Login to Access Earn Activities in Earn Activities

Unable to Login to Access Earn Activities

k380494p — Sat, 06 Jun 2020 18:15:02 GMT

Although my name is in the top red banner, when I attempt to complete earn activities I am told to login. When I try to login I get the following:

The email address that you provided, was not associated with a registered account. Please enter your email and password again or click here to register.

I have cleared my history and cache and still get the message. This is happening on both my laptop and iPhone.

Re: Unable to Login to Access Earn Activities

WebWiseWoman — Sat, 06 Jun 2020 18:22:02 GMT

@k380494p wrote:
@AARPTeri

Although my name is in the top red banner, when I attempt to complete earn activities I am told to login. When I try to login I get the following:

The email address that you provided, was not associated with a registered account. Please enter your email and password again or click here to register.

I have cleared my history and cache and still get the message. This is happening on both my laptop and iPhone.

Seems to be videos only having the issue; quizzes work without the log in prompt.

#StaySafe

Re: Unable to Login to Access Earn Activities

Constantitan — Sat, 06 Jun 2020 18:34:07 GMT

I got the same message today.

Re: Unable to Login to Access Earn Activities

mi4090 — Sat, 06 Jun 2020 21:16:55 GMT

Hello Rewards Warriors,

I'm having the same exact problem with earning points for 6/6/20 with non recognition of my account.

I was able to complete all my tasks, but unable to log in to my account to confirm I received the max points.

@AARPCaroline could you please help?

Have a Blessed & Safe Day

Marylin

Re: Unable to Login to Access Earn Activities

jm74642624 — Sat, 06 Jun 2020 22:06:19 GMT

Having the same problem, I can't log in because aarp doesn't recognize my email address.

Re: Unable to Login to Access Earn Activities

AARPTeri — Mon, 08 Jun 2020 01:42:06 GMT

@k380494p @jm74642624 @mi4090 @Constantitan @WebWiseWoman

Sorry to see that you were having an issue logging in this weekend. Has this issue resolved on it's own?

Please let us know if you were able to log in later. Thank you!