topic Re: unable to redeem points in Benefits & Discounts

unable to redeem points

WW393731 — Tue, 24 Mar 2026 20:19:24 GMT

still no reply from aarp with the "escalation" of my inquiry as to why I can redeem points as a new member but cannot redeem. Might be time to quit.

Re: unable to redeem points

SereneSeagull — Tue, 24 Mar 2026 22:14:28 GMT

It may be they think people will give up. For a professional organization, the response is definitely not that. I’m finding that surprising. I’m hoping they prove me wrong, but so far it’s alarming the way it’s being handled, based on the accounts I see here.

Re: unable to redeem points

Wheresthebeef — Thu, 26 Mar 2026 12:48:11 GMT

I was unable to redeem for 122 days. My case was "escalated" 3 times and I was told it was resolved twice (it wasn't). Good luck.

Re: unable to redeem points

SereneSeagull — Thu, 26 Mar 2026 14:29:10 GMT

Just out of curiosity @Wheresthebeef did they ever explain why this happened?