topic Re: new member, unable to redeem rewards. Why is this happening in Benefits & Discounts

new member, unable to redeem rewards. Why is this happening

WW393731 — Fri, 13 Feb 2026 06:37:33 GMT

I can earn points put not redeem them Told by chat that an escalation ticket will be made. I will keep a tally to see how long it takes. Obviously I won't be able to redeem for Feb.

Re: new member, unable to redeem rewards. Why is this happening

CarmaY105065 — Fri, 13 Feb 2026 19:09:07 GMT

Please don’t expect any solution. They are currently doing the same thing to a friend of mine. A friend has been a member for 4 months and can’t redeem their points. They’ve contacted them on bot and phone over a dozen times. They will not resolve the issue. It’s an extremely simple fix. It takes minutes.

Re: new member, unable to redeem rewards. Why is this happening

WW393731 — Sat, 14 Feb 2026 02:27:29 GMT

the multiple replies indicating FRAUD was performed by members makes one wonder how the heck can a person who has only been a member for 10 minutes be accused of this? From what I am reading this fraud issue is the scapegoat and any member might be accused of this.