topic Re: Missing GIFT CARDS in Benefits & Discounts

Missing GIFT CARDS

RiverBoatAndrew — Tue, 02 Sep 2025 11:54:24 GMT

I purchased 2 gift cards yesterday, one for Papa Johns and the other for LL Bean... And I have received NOTHING from AARP. Today their Rewards site is down for "maintenance". Is this the best they can do?

Re: Missing GIFT CARDS

SereneSeagull — Tue, 02 Sep 2025 12:29:27 GMT

Yes, but the date !

———————————

AARP REWARDS IS CURRENTLY UNDERGOING MAINTENANCE

We're working on making AARP Rewards even better. Maintenance is scheduled to be complete Monday January 20, 2025, at approximately 12:00PM ET. We apologize for any inconvenience and thank you for your patience.

Re: Missing GIFT CARDS

mrpengee — Tue, 02 Sep 2025 13:37:59 GMT

The daye says January 20, 2025 that’s past the date. I cashed in also for 2 gift cards and did not get them in my email either.

Re: Missing GIFT CARDS

tamera2u — Tue, 02 Sep 2025 13:42:28 GMT

I also cashed my points For a Starbucks & Home depot and i did not receive them.

Re: Missing GIFT CARDS

AARPConsumerCare — Tue, 02 Sep 2025 18:46:55 GMT

I've sent you a private message, ah43285461, so I can check on the gift cards for you. We appreciate you being part of AARP Rewards. - Brandon C.

Re: Missing GIFT CARDS

AARPConsumerCare — Tue, 02 Sep 2025 18:53:15 GMT

The maintenance message incorrectly displayed a January 25th resolution date, @mrpengee, and has since been updated. I've sent you a private message, so we can check on the gift card orders for you. Thanks for participating in AARP Rewards. - Brandon C.

Re: Missing GIFT CARDS

AARPConsumerCare — Wed, 03 Sep 2025 18:02:09 GMT

I've sent you a private message, @tamera2u, so I can check on the gift cards for you. Thanks for being part of AARP Rewards. - Brandon C.

Re: Missing GIFT CARDS

blarko — Wed, 03 Sep 2025 18:07:53 GMT

I PURCHASED five gift cards on Monday and still have not received them. Of course my credit card card has been charged but still no gift cards. When will I receive them?

Re: Missing GIFT CARDS

AARPConsumerCare — Thu, 04 Sep 2025 13:21:19 GMT

I'm sorry to hear you haven't received your 5 gift cards, @blarko. I've sent you a private message to take a look into this with you. - Diana G.

Re: Missing GIFT CARDS

j869283n — Sat, 13 Sep 2025 20:24:50 GMT

I purchased 5 cards in June and haven't received anything.

Re: Missing GIFT CARDS

AARPConsumerCare — Mon, 15 Sep 2025 18:42:53 GMT

Thank you for reaching out, @j869283n. I can understand your concern, and I'm sorry to hear you didn't receive the gift card you purchased back in June. If you don't see it on your inbox, please check your Spam or Junk folder. For further assistance, please reach out in a private message. You may need to enable your private messages first, here's how: https://aarp.info/47hWcl7

Or reach out to us via text, chat or phone: https://aarp.info/3epCObA for one of our representatives to check on your gift card. Thank you. - Diana G.