https://community.aarp.org/t5/Benefits-Discounts/AARP-UHC-Medicare-Advantage/m-p/2601645#M2920 <P>&nbsp;I was on the phone with UHC for 40 minutes to resolve a website issue that started with me being unable to log in because, according to the agent, my account had been deleted (no reason known).&nbsp; After two agents assisted and my having to create a brand new UHC online account (again, unclear why) and waiting on perma-hold for a supervisor, I thought I would post my experiences with AARP's community.&nbsp; I did not initially see where/how to post, and the AARP rep kept me on an extended hold because she was unable to locate the community member board site.&nbsp; I give up.&nbsp; AARP is relentless when it comes time to renew (even when that renewal date is a year or more out) and promotions that include expensive cruises and trips, but not so much when it comes to meeting the needs of working class and middle class members.&nbsp; I had an equally unfavorable experience with their heavily-promoted Consumer Cellular phones and plans.&nbsp; No thanks.</P> Fri, 07 Mar 2025 18:09:49 GMT ak15535493 2025-03-07T18:09:49Z https://community.aarp.org/t5/Benefits-Discounts/AARP-UHC-Medicare-Advantage/m-p/2601645#M2920 <P>&nbsp;I was on the phone with UHC for 40 minutes to resolve a website issue that started with me being unable to log in because, according to the agent, my account had been deleted (no reason known).&nbsp; After two agents assisted and my having to create a brand new UHC online account (again, unclear why) and waiting on perma-hold for a supervisor, I thought I would post my experiences with AARP's community.&nbsp; I did not initially see where/how to post, and the AARP rep kept me on an extended hold because she was unable to locate the community member board site.&nbsp; I give up.&nbsp; AARP is relentless when it comes time to renew (even when that renewal date is a year or more out) and promotions that include expensive cruises and trips, but not so much when it comes to meeting the needs of working class and middle class members.&nbsp; I had an equally unfavorable experience with their heavily-promoted Consumer Cellular phones and plans.&nbsp; No thanks.</P> Fri, 07 Mar 2025 18:09:49 GMT https://community.aarp.org/t5/Benefits-Discounts/AARP-UHC-Medicare-Advantage/m-p/2601645#M2920 ak15535493 2025-03-07T18:09:49Z