topic Re: AARP Optum Rx Drug Discount card - No Discount! in Benefits & Discounts

AARP Optum Rx Drug Discount card - No Discount!

MicheleL294279 — Mon, 27 Jan 2025 20:13:19 GMT

I recently tried to use the AARP Optum Discount Drug card, to pay for 6 boxes of generic prescription lidocaine patches. I have been following the cost of the patches on the AARP Optum Rx website since last August, and the site has consistently shown a cost of $179 for the 6 boxes at Walgreens, and $451 at most other pharmacies, including CVS. I went to fill my prescription at Walgreens a week ago, and I showed them the $179 cost listing from the website, along with all the other information they needed to check the cost for this discount card. The cost their computer showed for Walgreens using the card - $451. This is no discount at all. So disappointing. when I called Optum Rx, they said the costs shown on their website are just estimates. They aren't kidding.

But this story has a happy ending - I was able to use the Good Rx discount card at CVS, and got the 6 boxes for $181. Thanx Good Rx!

Buyer Beware - be careful using the AARP Optum Rx card.

Re: AARP Optum Rx Drug Discount card - No Discount!

AARPConsumerCare — Tue, 28 Jan 2025 14:25:13 GMT

MicheleL294279 We're sorry to hear you're having trouble with AARP Prescription Discounts provided by OptumRx. We are listening and would like the chance to help as soon as possible. Please visit https://help.aarp.org/s/article/contact-aarp to chat, text, or speak with a representative who can get you in touch with our Member Relations team. - Christy C.

Re: AARP Optum Rx Drug Discount card - No Discount!

robin24 — Tue, 28 Jan 2025 15:27:07 GMT

GoodRx is the best, has the cheapest prices, I use it all the time.