topic How to use the BLOCK feature in About Our Community

How to use the BLOCK feature

kb1248 — Sun, 09 Jan 2022 12:00:03 GMT

Janelle,

I have a question about the block feature. In applying it, it seems like the person you are blocking gets blocked from messaging you. But if they post on this board, its not blocked. Is that a limitation with the feature, or does it not work correctly, OR heaven forbid, in my worldly technical skills, did I do something wrong?

Re: Carnival gift cards not received

AARPJanelleM — Tue, 04 Jan 2022 16:32:50 GMT

@kb1248 Good question. When you use the "Ignore" option, the system blocks all private messages from the specified user. Unfortunately, you can’t block public posts from users in our forums. All posts are public and viewable by all. I invite you to check out the details here: https://community.aarp.org/t5/Technology/How-Do-I-Stop-Communications-From-a-User/ta-p/2109525 I'm always here to help if you need anything!