topic Re: Explain These Counts in About Our Community

Explain These Counts

GailL1 — Sun, 26 Jul 2020 12:24:03 GMT

I do not understand how the counts are working - let's take this short example in the "RETIREMENT" board:

https://community.aarp.org/t5/Retirement/how-to-obtain-old-W-2-or-IRS-taxes-for-the-last-40-years/td-p/2292740

The original post shows (2) KUDOS - the post itself has NO kudos but there are (2) given to other posters (me) - so the original post is gonna show all the kudos given in the whole thread ?

The original post also shows 10017 views under the original posters name but the actual post only shows 130 views of this post???????????

Confusing to say the least - is there an explanation - a logical one or is this something that needs to be corrected??

Re: Explain These Counts

cat0w — Sun, 26 Jul 2020 14:25:31 GMT

My guess, OP has made 10017 views while a member of the community. OPs topic 1st post has had 130 views.

Under my profile I have 32,000+ views and 29000+ views of topics. I guess the difference may be that when I view the same topic a second time it's not counted.

Re: Explain These Counts

GailL1 — Sun, 26 Jul 2020 23:35:15 GMT

@cat0w

I am talking about on the actual post - ~~not in their profile:~~ - not sure where you got the numbers you posted ?!?! Here's a screen shot. Well, as good as I can line it up -

Re: Explain These Counts

GailL1 — Sun, 26 Jul 2020 23:43:25 GMT

@cat0w

Actually this is the ONLY POSTER under any board that has this info showing ??????

Re: Explain These Counts

cat0w — Mon, 27 Jul 2020 13:44:53 GMT

@GailL1 Thank you. I got my numbers from my profile. I created a topic and looked to see what showed up and only the count for my message one shows.

My total page views do not change for everything that I click on in AARP.

Re: Explain These Counts

AARPRachelA — Mon, 27 Jul 2020 16:55:37 GMT

Hi @GailL1! There's something funky going on in the back-end coding of the online community. We are working with our vendor to get the count issue fixed. Appreciate your patience as we get this problem solved!