topic Re: Redeeming rewards in AARP Rewards Connect

Redeeming rewards

RebeccaM927656 — Tue, 17 Mar 2026 23:06:03 GMT

Anyone else not able to redeem rewards points? Been a member since Nov 2025 and NEVER able to redeem them. Customer service has "expedited" the issue but after nearly four months it is still not working. No confidence in AARP .

Re: Redeeming rewards

SereneSeagull — Wed, 18 Mar 2026 02:26:42 GMT

I have personally not had this happen, but have been hearing about it for a while. I don’t know if there’s a commonality among those affected, but there doesn’t seem to be any resolution forthcoming by the threads I’ve seen. I’m sorry it’s happening.

Re: Redeeming rewards

LutherF — Wed, 18 Mar 2026 07:26:10 GMT

It has happened twice. Currently, I can't redeem. I sent two direct messages, and I have made two phone calls. I'm still waiting.

Re: Redeeming rewards

ProductDude — Wed, 18 Mar 2026 09:54:59 GMT

Same for me only I have called in every few weeks for months. I do not think they care.

Re: Redeeming rewards

SereneSeagull — Wed, 18 Mar 2026 13:22:21 GMT

I don’t think they know how to fix it quite frankly. Ask to make another account and have them transfer your points. Someone posted that they agreed to do that for them

Re: Redeeming rewards

BtW751689 — Thu, 19 Mar 2026 06:15:13 GMT

Reading that some new members can’t redeem from day one. That is likely a benefit, maybe even a paid benefit, that is not being honored. AARP aren’t you ashamed of the way you are treating members? Is this how you were raised? When did common honesty and trust get thrown out?

Re: Redeeming rewards

SereneSeagull — Thu, 19 Mar 2026 16:25:32 GMT

Yep. Agree, @BtW751689