topic Re: Anyone Else Hate the new Popup Windows? in AARP Rewards Connect

Anyone Else Hate the new Popup Windows?

RiverBoatAndrew — Tue, 11 Feb 2025 12:08:11 GMT

AARP's most recent addition of the popup advertisement window at the bottom center of the screen that BLOCKS the "earn more points" button is simply IGNORANT. Are they trying to make it as difficult as possible to actually earn points?

Re: Anyone Else Hate the new Popup Windows?

cmulinix — Tue, 11 Feb 2025 13:35:13 GMT

I had that happen and accidently opened the pop-up a couple of times while trying to close it. I guess they made a fraction of a cent on my fumble fingers.

Re: Anyone Else Hate the new Popup Windows?

AARPConsumerCare — Tue, 11 Feb 2025 16:46:04 GMT

Thanks for reaching out to us, ah43285461. I can understand how frustrating that must be. Can you please message us via the chat option, so we can take a look at the pop-up you're receiving? Visit https://aarp.info/3epCObA for instructions on how to contact us through chat. - Brandon C.

Re: Anyone Else Hate the new Popup Windows?

RiverBoatAndrew — Wed, 12 Feb 2025 16:27:54 GMT

It's the same one that everyone else is receiving. Try viewing your own videos or have your quality control people view them and you'll understand our frustrations!

Re: Anyone Else Hate the new Popup Windows?

RiverBoatAndrew — Wed, 12 Feb 2025 16:40:51 GMT

Re: Anyone Else Hate the new Popup Windows?

RiverBoatAndrew — Wed, 12 Feb 2025 16:44:43 GMT

And when the video is completed, it prevents you from clicking on the "earn more points" button until you close the pop-up, which often results in opening the pop-up link! 😡

Re: Anyone Else Hate the new Popup Windows?

AARPConsumerCare — Wed, 12 Feb 2025 16:51:58 GMT

Thank you for providing the screenshot. I have passed this information along, so we can look into it further. We appreciate you bringing this to our attention. - Brandon C.

Re: Anyone Else Hate the new Popup Windows?

RiverBoatAndrew — Thu, 13 Feb 2025 19:16:13 GMT

Re: Anyone Else Hate the new Popup Windows?

RiverBoatAndrew — Thu, 13 Feb 2025 19:16:50 GMT

Re: Anyone Else Hate the new Popup Windows?

AnnaLisaSTx — Mon, 05 Jan 2026 22:55:28 GMT

Oh there is a new pop up about exercise on the games. It’s annoying as all get out! If I want to exercise I would.. and I don’t want to.. so.. leave me alone AARP! If this becomes something more annoying I’m leaving.. AARP!

Re: Anyone Else Hate the new Popup Windows?

KristBelt — Sun, 25 Jan 2026 21:03:59 GMT

The flashy ads to the right of the puzzles are so distracting and kind of hurt my eyes...I finally installed the

Seizsafe" extension on my chrome browser. It seems to help?

Re: Anyone Else Hate the new Popup Windows?

KristBelt — Sun, 25 Jan 2026 21:05:26 GMT

P.S. No matter how I tried, I couldn't find the "x" to close the flashing ads.