topic Re: Ease Your Pain with Better Sleep / Rewards video issues in AARP Rewards Connect

Ease Your Pain with Better Sleep / Rewards video issues

KristBelt — Mon, 22 Sep 2025 21:35:53 GMT

This video says we can earn 300 points once a month for watching, but there are two issues:

1) the first time in the month one watches it, it does not award the points.

2) the second time in the month one tries to watch it, it does not show the checkmark for "watched", nor does it award the points. Not sure what glitch is happening? Here is the link:

https://www.aarp.org/videos/health/6376442136112.html

Re: Ease Your Pain with Better Sleep / Rewards video issues

Barbisme — Tue, 23 Sep 2025 00:13:38 GMT

Hi, a similar thing happened to me with the Ease Your Pain video, but after I played it - it awarded me points for a diff video about Pickleball that I hadn’t even watched LoL! Plus, In the video list the Ease Pain video isn’t checked as watched, but when I tried to watch it again - I got the “already watched” message.

Re: Ease Your Pain with Better Sleep / Rewards video issues

MicheleW321192 — Tue, 23 Sep 2025 17:42:38 GMT

I had the same issue back on 9/2. There is a thread regarding this in the Earn Activities forum.

Re: Ease Your Pain with Better Sleep / Rewards video issues

KristBelt — Tue, 23 Sep 2025 18:53:49 GMT

credit for pickleball...that cracks me up

Re: Ease Your Pain with Better Sleep / Rewards video issues

rsbobcat — Wed, 24 Sep 2025 15:11:04 GMT

I did this video Twice today and no points awarded either time......