topic Re: Rewards site partially back up (supposedly) in AARP Rewards Connect

Rewards site partially back up (supposedly)

r767831w — Wed, 17 Sep 2025 19:29:10 GMT

The website is still incredibly sluggish (for me), so I don't know if they're telling the truth about that. What I do know is that they are giving us 500 measly points for all we've been though AND in classic AARP fashion, the code to get the measly 500 points DOESN'T EVEN WORK! Well done as always, AARP, your respect for the folks who pay your salaries in second to none.

Re: Rewards site partially back up (supposedly)

dh88588799 — Wed, 17 Sep 2025 19:49:17 GMT

Does it really surprise anyone that their promo code is not recognized by their system? lol

Re: Rewards site partially back up (supposedly)

RenateW69623 — Wed, 17 Sep 2025 19:59:50 GMT

Agree about the measly points, but the promo code did work for me. Maybe the system was slammed when you tried, so maybe try again now.

Re: Rewards site partially back up (supposedly)

SereneSeagull — Wed, 17 Sep 2025 20:06:30 GMT

What would you have liked to have been done? Just curious what you think they should give.

Re: Rewards site partially back up (supposedly)

r767831w — Wed, 17 Sep 2025 20:17:23 GMT

Considering that I can earn 600 points in about two minutes when the website is working properly, I'd say that 500 is insulting. I'd say nothing less than the one-day max (7,500) and preferably more.

Re: Rewards site partially back up (supposedly)

r767831w — Wed, 17 Sep 2025 20:19:08 GMT

Nope, just tried again, still getting the "We don't recognize that code" message. Sigh.

Re: Rewards site partially back up (supposedly)

SereneSeagull — Wed, 17 Sep 2025 20:21:03 GMT

Ok. Sounds good. Try asking them. Case by case basis might work. If I can obtain the offer I will, but not worth my time to ask for more. But for others it might. Never hurts to try.

Re: Rewards site partially back up (supposedly)

dh88588799 — Wed, 17 Sep 2025 20:52:02 GMT

I was already signed in when the program came back up, so I entered the promo code both uppercase and lowercase. Neither worked. I thought maybe if I log out and then back in it would work, so I tried that and it told me that I had entered to many invalid codes and to come back tomorrow to try. Now I am thinking that this is the same old AARP Rewards Program that is more than frustrating and I am wondering how much money this program has cost AARP because according to this chat forum a lot of people have cancelled their membership to AARP.

Re: Rewards site partially back up (supposedly)

AARPTeri — Wed, 17 Sep 2025 21:36:32 GMT

I want to be sure you are not including any quotes but strictly typing MAKEGOOD in the promo box, can you confirm?

Re: Rewards site partially back up (supposedly)

WebWiseWoman — Wed, 17 Sep 2025 21:52:09 GMT

Copied and pasted:

Re: Rewards site partially back up (supposedly)

RobertF245640 — Wed, 17 Sep 2025 22:38:48 GMT

Teri... I have another issue that I do not see mentioned besides this one.. My Extra Credit Lessons were completed before the system went down and are not showing as completed. The one "Strong Reasons for Being Active" in particular is not showing as completed. When I go into the lesson, the four activities are showing as completed but there are actually two sets of the same four activities within that lesson. 3 of the 4 duplicates are not showing as completed and when I try to do the extra activities again it says they already have been completed. Thanks.

Re: Rewards site partially back up (supposedly)

rg54078 — Wed, 17 Sep 2025 23:03:04 GMT

I was able to enter my code and my points showed up immediately. Have you tried keying the code again?

Re: Rewards site partially back up (supposedly)

SummerOnTheWay1 — Thu, 12 Mar 2026 21:13:04 GMT

📎 [9/17/25] Denese @WebWiseWoman , I hope it works for you. Cannot understand WHY it works for SOME members & not all. I tried it when I saw @AARPTeri post about it. Worked 1st time. Take care my friend, Nicole 💛

➡️[*** DENESE

@WebWiseWoman wrote:
Copied and pasted:

Re: Rewards site partially back up (supposedly)

SummerOnTheWay1 — Thu, 12 Mar 2026 21:12:36 GMT

📎 [9/17/25] @dh88588799 , IF it still does NOT work 24 hours after your LAST TRY, you may want to call AARP weekdays 8am ET to 8pm ET. Maybe they can ADD the 500 points to your Rewards Account. I had NO problems on the 1st try. Good luck, Nicole!

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@dh88588799 wrote:
I was already signed in when the program came back up, so I entered the promo code both uppercase and lowercase. Neither worked. I thought maybe if I log out and then back in it would work, so I tried that and it told me that I had entered to many invalid codes and to come back tomorrow to try. Now I am thinking that this is the same old AARP Rewards Program that is more than frustrating and I am wondering how much money this program has cost AARP because according to this chat forum a lot of people have cancelled their membership to AARP.

Re: Rewards site partially back up (supposedly)

WebWiseWoman — Thu, 18 Sep 2025 00:55:40 GMT

Thanks, Nicole! I think it's probably because I maxed out early this a.m., but we'll know for sure when the date rolls.

Stay safe!

Re: Rewards site partially back up (supposedly)

Linda2000 — Thu, 18 Sep 2025 01:37:03 GMT

The code worked for me. Did you get the pop-up box to enter it?

Re: Rewards site partially back up (supposedly)

SereneSeagull — Thu, 18 Sep 2025 11:48:16 GMT

People saying they did/will cancel may not = true value of those that actually did/will

Re: Rewards site partially back up (supposedly)

dh88588799 — Thu, 18 Sep 2025 01:44:36 GMT

Yes, I typed MAKEGOOD in both all uppercase and lowercase letters.

Re: Rewards site partially back up (supposedly)

dh88588799 — Thu, 18 Sep 2025 01:45:38 GMT

Thanks Nicole for that advice. I will try that.

Re: Rewards site partially back up (supposedly)

SummerOnTheWay1 — Thu, 12 Mar 2026 21:12:13 GMT

📎 [9/17/25] Are you MAXED out on Earning Points for today @dh88588799 ? One of our members who is a "retired" IT person mentioned this MAY affect being able to ADD the "free" 500 points. She is WAITING on the date to "rollover" to try AGAIN. Take care, Nicole!

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@dh88588799 wrote:
Yes, I typed MAKEGOOD in both all uppercase and lowercase letters.