topic Re: AARP REWARDS NOT WORKING ERROR MESSAGE for a week in AARP Rewards Connect

AARP REWARDS NOT WORKING ERROR MESSAGE for a week

KarenE330931 — Sun, 07 Sep 2025 12:11:09 GMT

AARP is currently undergoing unscheduled maintenance.

When will this be fixed? At least the error message that had the January 2025 no longer displays.

Re: AARP REWARDS NOT WORKING ERROR MESSAGE for a week

debiva — Sun, 07 Sep 2025 12:16:10 GMT

I also received the message again today. This is messing with my plan to win a good prize! 😕

Re: AARP REWARDS NOT WORKING ERROR MESSAGE for a week

a170760g — Sun, 07 Sep 2025 12:29:08 GMT

The AARP android app stills gives the January 20, 2025 completion date. There has been no communication, when is it back up!!!

Re: AARP REWARDS NOT WORKING ERROR MESSAGE for a week

BruceM677212 — Sun, 07 Sep 2025 13:16:48 GMT

Agreed. Very maddening. I just renewed my membership, in large part due to the rewards program. No word on if / when it will be coming back. I expect better from AARP.

Re: AARP REWARDS NOT WORKING ERROR MESSAGE for a week

crap2010 — Sun, 07 Sep 2025 14:10:50 GMT

why is the rewards site still not fixed? and why hasn't aarp informed us as to when it will be fixed?

Re: AARP REWARDS NOT WORKING ERROR MESSAGE for a week

CarolynB64593 — Sun, 07 Sep 2025 18:29:04 GMT

I will not renew after this year..it is now worthless! Their gift cards are now doo-doo and NO ONE is winning those sweepstakes!

Re: AARP REWARDS NOT WORKING ERROR MESSAGE for a week

CarolynB64593 — Sun, 07 Sep 2025 18:31:56 GMT

It has become CRAP! The only gift cards left are CRAP! No one is winning those sweepstakes!!!

Re: AARP REWARDS NOT WORKING ERROR MESSAGE for a week

beartoor — Mon, 08 Sep 2025 01:32:58 GMT

They will politely apologize to you, and ask you to clear your cache and cookies, and ask you to contact them. When the site is finally fixed, will inform you by letting you feel like you have been cheating (not sure how this is possible) and it will work until next time!

This happens several times a year!!

Re: AARP REWARDS NOT WORKING ERROR MESSAGE for a week

RenateW69623 — Mon, 08 Sep 2025 14:21:24 GMT

@CarolynB64593 People do win the sweepstakes, but when you only have 1, 5, 10, or 20 winners per sweepstake, and there are probably hundreds of thousands (or maybe millions, depending on how many people are playing them, since they are available to both members and non-members), playing the sweepstakes is like playing the lottery (very low chance of winning). But there are winners (you can look up the winners from a link in the official rules for the sweepstakes). I play 1 or 2 a month, and I have never won (I have been playing since 2023).

Re: AARP REWARDS NOT WORKING ERROR MESSAGE for a week

rk36384321 — Thu, 11 Sep 2025 13:36:35 GMT

It's still not fixed. A real reputational hit.

Re: AARP REWARDS NOT WORKING ERROR MESSAGE for a week

rk36384321 — Thu, 11 Sep 2025 13:38:38 GMT

If you renewed your membership on the basis of AARP Rewards, I wonder if you're a scam victim.

Re: AARP REWARDS NOT WORKING ERROR MESSAGE for a week

KristBelt — Thu, 11 Sep 2025 20:52:03 GMT

So weird. When I first logged on today, 9-11-2025, there was a message that the site was fixed and "thank you for your patience". Then when I went to "earn rewards" page, the message is that the site is still under maintenance. I logged out, "cleared the cache", closed browser, opened browser, logged back in, now just the "under maintenance" message. The site has been under maintenance since beginning of Labor Day weekend.

Re: AARP REWARDS NOT WORKING ERROR MESSAGE for a week

fc42 — Wed, 17 Sep 2025 15:55:27 GMT

I have to disagree with the statement that no one is winning the sweepstakes. Several months ago I won an AMC gift certificate ($10) in an instant win. Then, at the beginning of summer, I won the grand prize of $1,000. The check was delivered bout 8 weeks later, at the end of August, which is standard for something that has to be reported to the IRS.

I'm sure they are as eager to get this fixed as we are, but I do agree that some better communication would be a big help.

Re: AARP REWARDS NOT WORKING ERROR MESSAGE for a week

fc42 — Wed, 17 Sep 2025 23:37:09 GMT

I have also played for years and never won anything. This year I won a tiny "instant win" gc and then a couple of months later the monthly grand prize. It made me wonder if more people were giving up, thus increasing the odds for the remaining players.