topic Re: Can’t access my Royal Caribbean gift cards I purchased through AARP in AARP Rewards Connect

Can’t access my Royal Caribbean gift cards I purchased through AARP

AaronR79147 — Mon, 12 May 2025 01:47:29 GMT

I have 2 $500 Royal Caribbean gift cards that I can’t access when I click the link in from the email AARP sent to me. They don’t expire, but I can’t access them.

Re: Can’t access my Royal Caribbean gift cards I purchased through AARP

AaronR79147 — Mon, 12 May 2025 11:13:35 GMT

This is what I get when I click the link. The page you have requested is unavailable! Please try your link again. The content for this link may no longer be available.

Re: Can’t access my Royal Caribbean gift cards I purchased through AARP

RenateW69623 — Mon, 12 May 2025 14:04:55 GMT

Most of the email links to the gift cards expire after a certain amount of time. The gift card isn't expired, just the link. Contact AARP support, give them the information from the email (order #, date ordered) and they will email you a new link that works.

Re: Can’t access my Royal Caribbean gift cards I purchased through AARP

SummerOnTheWay1 — Mon, 12 May 2025 14:25:27 GMT

Renate @RenateW69623 , what is the BEST way to contact them in "your opinion" - post here, PM, chat or phone? Take care, Nicole 👵

➡️[*** Renate wrote on Monday 5/12/25:
Most of the email links to the gift cards expire after a certain amount of time. The gift card isn't expired, just the link. Contact AARP support, give them the information from the email (order #, date ordered) and they will email you a new link that works. ***]

Re: Can’t access my Royal Caribbean gift cards I purchased through AARP

RenateW69623 — Mon, 12 May 2025 14:30:18 GMT

I don't know if there is a best way to contact them. When I needed to get new email links for gift cards, I have done it by chat.

Re: Can’t access my Royal Caribbean gift cards I purchased through AARP

SummerOnTheWay1 — Mon, 12 May 2025 14:33:18 GMT

Thanks Renate @RenateW69623 , I will try Chat. Take care, Nicole 👵

➡️[*** Renate wrote on Monday 5/12/25:
I don't know if there is a best way to contact them. When I needed to get new email links for gift cards, I have done it by chat. ***]