topic Tried to redeem and got a 503 service unavailable error in AARP Rewards Connect

Tried to redeem and got a 503 service unavailable error

mf24448969 — Sun, 13 Apr 2025 13:02:11 GMT

Tried to redeem a 5 dollar kohls card ( they used to offer 10 dollars but whatever) and keep getting a 503 error Service unavailable

any fixes for this?

Re: Tried to redeem and got a 503 service unavailable error

leonp574353 — Sun, 13 Apr 2025 23:21:53 GMT

I cannot access any of my AARP gift cards today.

Re: Tried to redeem and got a 503 service unavailable error

AARPConsumerCare — Mon, 14 Apr 2025 19:30:32 GMT

I'm sorry for the trouble that you have been having with the $5 Kohl's Gift Card @mf24448969. You can try removing the gift card from your cart, and re-adding it. If you are still receiving the same error message, please let us know. ~Corinna D.

Re: Tried to redeem and got a 503 service unavailable error

AARPConsumerCare — Mon, 14 Apr 2025 22:49:42 GMT

I can understand how frustrating it can be not being able to access any of your gift cards, @leonp574353. Are you still having issues accessing your gift cards? If so, try clearing your cookies and cache and also update your web browser. Here's a helpful article that will show you how to do this: https://aarp.info/2I3wo4.

If after doing this, you are still having trouble, please send me a DM with your name, mailing address and the email address associated with your AARP Rewards account, and I'll take a look into this further. Thank you. - Daniela R.