topic Gift card redemption not received in AARP Rewards Connect

Gift card redemption not received

blarko — Sun, 16 Feb 2025 15:14:06 GMT

On 2/14/25 I used 16000 points for a measly $5 GC for Bath & Body Works. Still haven’t received the GC even though the 16000 points were immediately taken from my account.

Re: Gift card redemption not received

AARPConsumerCare — Mon, 17 Feb 2025 20:15:21 GMT

@blarko I am sorry to hear you haven't received your gift card. I would like to invite you to reach us via Help Chat at https://help.aarp.org?cmp=SNO-LITHIUM---&socialid=16166316238, or by phone at 1-866-451-6305. A member of our team will be happy to check that order, and make sure that you receive it. - Caleb G.

Re: Gift card redemption not received

blarko — Tue, 18 Feb 2025 21:43:01 GMT

Update: did an online chat, which basically accomplished nothing. Was told my case would be escalated and I’m still waiting to hear anything. It’s a $5 GC not a million dollars. Five dollar gift card