topic Re: Rewards Points Expiration Not Showing in AARP Rewards Connect

Rewards Points Expiration Not Showing

dinunzio15 — Tue, 28 Jan 2025 20:30:57 GMT

Since the site was down for maintenance a few weeks ago, I am not showing "expiring points". They are zero for the next few months even though that is not true. Please fix the website at https://www.aarp.org/rewards/transaction/#view=expiration

Re: Rewards Points Expiration Not Showing

AARPConsumerCare — Wed, 29 Jan 2025 15:24:01 GMT

dinunzio15 Thanks for sharing what you're experiencing with the display of expiring points and incorrect data. We are aware of intermittent issues with AARP Rewards for some users, and we appreciate your patience with us while we work on this! - Christy C.

Re: Rewards Points Expiration Not Showing

PaulineC593962 — Mon, 10 Feb 2025 13:44:05 GMT

Could you also fix mine??? It seems some have been fixed so IT knows how to correct it and shouldn't be that difficult. They just haven't. I have a membership and would like the same level of customer service.

Re: Rewards Points Expiration Not Showing

AARPConsumerCare — Mon, 10 Feb 2025 14:23:17 GMT

@PaulineC593962 I understand your frustration. I've sent you a private message where you can share your account information so I can look into it for you. Thank you. Jodee R.