topic Re: REWARDS TECHNICAL ERROR THREAD in AARP Rewards Connect

REWARDS TECHNICAL ERROR THREAD

PaulineC593962 — Fri, 07 Feb 2025 13:37:46 GMT

Starting a thread discussion for all members who are still experiencing odd technical difficulties. This is shame because I do enjoy the videos and games and chance at earning points and wins. I feel AARP is gaslighting us into thinking it is our fault ie. we are not clearing our cookies, using wrong browsers, etc. To date I have seen some members with the same issues: being directed to the wrong videos, the same wildfire video, not earning points, cannot access log in, etc. Let's try and post here along with any updates. Maybe there is strength in numbers. Also, if AARP sees the extent of the errors they will expedite a resolution.

Re: REWARDS TECHNICAL ERROR THREAD

cmulinix — Fri, 07 Feb 2025 13:43:13 GMT

Received points for Codeword, today. No points for Mini Crossword or Outspell. Instant win contest for Papa Johns not available

Re: REWARDS TECHNICAL ERROR THREAD

robin24 — Fri, 07 Feb 2025 13:44:30 GMT

Yes, I clear my cookies often, and I am using the latest version of Chrome that came out last week.

Re: REWARDS TECHNICAL ERROR THREAD

MicheleW321192 — Fri, 07 Feb 2025 18:00:40 GMT

No points for Mini Crossword 3 days in a row.

Re: REWARDS TECHNICAL ERROR THREAD

AARPConsumerCare — Fri, 07 Feb 2025 18:33:26 GMT

Hi MicheleW321192. I've sent you a private message, so I can take a look at your rewards account for you. - Brandon C.

Re: REWARDS TECHNICAL ERROR THREAD

DonnaPhotoArt — Fri, 14 Feb 2025 14:48:16 GMT

No rewards for CodeWord again today, and haven't had rewards for Daily Mini Crossword in over a week. AARP doesn't even state there's a problem with rewards, like they used to. Doesn't seem they're trying to fix it!