topic Re: Instant Win free entry form in AARP Rewards Connect

Instant Win free entry form

Bulkington — Tue, 08 Oct 2024 21:55:58 GMT

The reCAPTCHA verification on the Instant Win entry form is not working and does not allow submission. The error message displayed is ERROR for site owner: Invalid domain for site key

This is the case for all prizes. Please correct this problem.

Re: Instant Win free entry form

OneDayMatisyahu — Tue, 08 Oct 2024 22:59:10 GMT

Another confirmation. 😶 😫

😖 I thought it was just happening to me; thanks to Bulkington for posting. It forces us to pay with points; not allowing us to play for free = which is 'approved within the official rules.'

☹️

Re: Instant Win free entry form

RenateW69623 — Wed, 09 Oct 2024 12:41:56 GMT

I reported problems with the Instant Win free entry on Oct 4. Not sure if they aren't working on it or just haven't been able to fix it. Maybe this chat will get them to fix it.

Re: Instant Win free entry form

AARPConsumerCare — Wed, 09 Oct 2024 18:56:29 GMT

Hello @Bulkington, we understand how frustrating this can be and sincerely apologize for any inconvenience caused. The free entry for Instant Win is currently experiencing issues. The technical team is actively investigating and working to resolve the problem. Please try again later today, and thank you for your patience. - Daniela R.

Re: Instant Win free entry form

Bulkington — Fri, 11 Oct 2024 14:41:02 GMT

The issue continues.

Re: Instant Win free entry form

AARPConsumerCare — Fri, 11 Oct 2024 16:34:26 GMT

Our team is still investigating and working to resolve the problem. We appreciate your patience. - Daniela R.

Re: Instant Win free entry form

Bulkington — Thu, 17 Oct 2024 17:53:52 GMT

The reCAPTCHA verification issue has been resolved and I can submit the free entry form once again.

I am not confident that I am actually being entered for the instant win prize as the form can be filled out and submitted repeatedly. The system doesn't register I've already played for the day.

Can the Team confirm the free entry is functioning correctly?

Re: Instant Win free entry form

AARPConsumerCare — Fri, 18 Oct 2024 17:46:13 GMT

Yes, @Bulkington. The issue has been resolved. - Diana G.

Re: Instant Win free entry form

RobertT494513 — Fri, 24 Jan 2025 17:41:31 GMT

Not working al the time

Re: Instant Win free entry form

AARPConsumerCare — Mon, 27 Jan 2025 14:43:52 GMT

@RobertT494513 I'm sorry to hear the Instant Win free entry method is not working for you. Are you receiving an error message? The AARP Rewards site is currently experiencing intermittent issues that may be affecting your entries. We apologize for any inconvenience this may cause. - Janelle M.