topic Re: Points expiration -- how to tell in advance? in AARP Rewards Connect

Points expiration -- how to tell in advance?

r767831w — Tue, 07 Jan 2025 17:11:28 GMT

When I go into "Transaction History" and then to the "Points Expiration" tab, all it tells me is that none of my points have expired. It used to show how many points were going to expire each month for the next several months. Has this information been moved elsewhere? How can I tell whether my points are going to expire, before it's too late and they have already expired? Thanks.

Re: Points expiration -- how to tell in advance?

AARPConsumerCare — Tue, 07 Jan 2025 17:40:15 GMT

@r767831w Thanks for reaching out about your AARP Rewards point expiration. I'm happy to help! You can now view your expiring points from the dashboard by clicking "My Dashboard" from the AARP Rewards dropdown menu. After visiting your dashboard, you'll see expiring points to the right. - Christy C.

Re: Points expiration -- how to tell in advance?

WebWiseWoman — Wed, 08 Jan 2025 02:34:12 GMT

Yet another "improvement" that isn't... Now we can only see current month expiring; and it's pretty obscure; but once again, AARP IT does its own thing...

Re: Points expiration -- how to tell in advance?

r767831w — Wed, 08 Jan 2025 02:43:36 GMT

Thanks, but when I go to My Dashboard (which I'd done before posting here, BTW), I see "Total Activities Completed," "Points Earned," "Total Redemptions Completed," and "Savings." Below that I see "My Recent Points Activity." Below that is something about Digital Offers. Nowhere do I see how many points I have expiring or when. Could you please clarify?

Re: Points expiration -- how to tell in advance?

AARPConsumerCare — Wed, 08 Jan 2025 14:09:02 GMT

@r767831w Of course! I'm happy to share from "My Dashboard" under "My Recent Points Activity" you'll see (to the right) any expiring point. If you need additional help, please send us a private message. - Christy C.

Re: Points expiration -- how to tell in advance?

AARPConsumerCare — Wed, 08 Jan 2025 14:21:44 GMT

@WebWiseWoman Let me help clear this up! You can actually view farther out than the current month when you check Points Expiration from the transaction history: https://www.aarp.org/rewards/transaction/#view=expiration - Janelle M.

Re: Points expiration -- how to tell in advance?

r767831w — Wed, 08 Jan 2025 14:36:23 GMT

All I had been seeing under that category was the videos I had just watched, and then suddenly (like right this minute) the points expiration thing popped up there. So either it's a miracle or a coincidence or someone there finally fixed whatever was wrong. In any case, thanks.

Re: Points expiration -- how to tell in advance?

WebWiseWoman — Thu, 09 Jan 2025 04:43:08 GMT

Thanks for restoring this option.

Re: Points expiration -- how to tell in advance?

AARPConsumerCare — Thu, 09 Jan 2025 13:02:03 GMT

@WebWiseWoman You're welcome 🙂 - Janelle M.