topic Re: Another Day, Another Failure in AARP Rewards Connect

Another Day, Another Failure

sherilee17 — Thu, 05 Dec 2024 14:22:01 GMT

Can't do anything again today due to technical difficulties 😂 Plus, it keeps telling me to refresh my browser, which is new. Of course, that does not help one bit.

Re: Another Day, Another Failure

AARPConsumerCare — Thu, 05 Dec 2024 14:42:51 GMT

I'm so sorry to hear that you are still having issues, @sherilee17. The AARP Rewards site is currently working as normal. Let me check into this further for you. When you get a moment, please send me a private message with more details about the issues you are having, and I'll escalate this if needed. Here is an article that will show you how to activate Private messages: https://aarp.info/47hWcl7. - Daniela R.

Re: Another Day, Another Failure

NeilJ79942 — Thu, 05 Dec 2024 14:56:06 GMT

As of 9:54 we're getting the "AARP Rewards is currently experiencing technical issues. We apologize for the inconvenience and thank you for your patience as we work on a resolution" message, although you are correct, this is Normal!

Re: Another Day, Another Failure

rsbobcat — Thu, 05 Dec 2024 14:58:26 GMT

For Days now After Days of maintenance shutdown and STILL issues earning rewards points for activities.....Ridiculous!

Re: Another Day, Another Failure

sherilee17 — Thu, 05 Dec 2024 16:12:42 GMT

AARP Rewards is currently experiencing technical issues. We apologize for the inconvenience and thank you for your patience as we work on a resolution.

This come up on my laptop and phone. So how can you say it is working as normal?? Because it's NOT.

Re: Another Day, Another Failure

poppy89 — Thu, 05 Dec 2024 16:20:01 GMT

The rewards site has not worked properly for months. I have tried to report issues by chat method only to be treated like I don't know what I'm talking about. I would like to know the person's name that is responsible for the rewards site. I find it amazing that an organization with millions of members cannot properly maintain a site. Has anyone else noticed that Everytime they ask for more money ( membership or donations) the website has more issues?????

Re: Another Day, Another Failure

AARPConsumerCare — Thu, 05 Dec 2024 16:37:31 GMT

I apologize for the confusion. Although the red banner is still showing, the AARP Rewards site is working, you can earn and redeem your points as normal. If you are getting any error messages other that the red banner, please let me know. Thank you. - Daniela R.

Re: Another Day, Another Failure

11320cs — Thu, 05 Dec 2024 17:50:33 GMT

I cannot enter Sweepstakes. I cannot play Instant Wins. I can earn a few points after watching the circle go round and round for 3 or 4 minutes. This is too frustrating! Just shut the site down until all members can play.

Re: Another Day, Another Failure

AARPConsumerCare — Thu, 05 Dec 2024 18:54:06 GMT

Hello @11320cs, I'm sorry to hear you're having issues with AARP Rewards. I can see how frustrating this can be. I've replied to your other comment. Thank you. - Diana G.

Re: Another Day, Another Failure

lbreder — Thu, 05 Dec 2024 19:22:03 GMT

If the banner is incorrect, then TAKE IT DOWN. However, there ARE still issues with the Rewards site: needing more “time” to award points earned, slow loading of pages, and unable to award points because of “technical issues” - try again later, no total points earned showing. Oh, so I guess you are correct, the rewards site is working “as normal.”

Re: Another Day, Another Failure

AARPConsumerCare — Thu, 05 Dec 2024 20:36:58 GMT

@poppy89 I am sorry to hear you are having trouble with the Rewards site. AARP Rewards is currently experiencing technical issues. We apologize for the inconvenience and thank you for your patience as we work on a resolution - Caleb G.

Re: Another Day, Another Failure

rsbobcat — Thu, 05 Dec 2024 20:46:17 GMT

"Currently" should just be replaced with "Always"......🙁

Re: Another Day, Another Failure

AARPConsumerCare — Thu, 05 Dec 2024 21:51:53 GMT

I can understand your frustration, @lbreder. The AARP Rewards is currently experiencing technical issues. We apologize for the inconvenience, and thank you for your patience as we work on a resolution. - Daniela R.

Re: Another Day, Another Failure

gm5271 — Wed, 11 Dec 2024 22:17:02 GMT

Post updated by Ginger 12/11

AI ?? AI ???

😵‍😠🤯🤔🙈🙉🙊 😏😵‍🤐🙄

Re: Another Day, Another Failure

sherilee17 — Sat, 07 Dec 2024 15:57:23 GMT

Hey AARP! Now it is Saturday and nothing is working correctly with videos and sweeps/instant wins. I am SHOCKED, I tell you, SHOCKED! 😂

Re: Another Day, Another Failure

NeilJ79942 — Sat, 07 Dec 2024 17:25:26 GMT

Just to make things easier and to give AARPConsumerCare a rest I'll respond for them....

I'm so sorry to hear that you are still having issues, @sherilee17, yawn!. The AARP Rewards site is currently working as normal. The problem is either yours or in your mind. But let me check into this further for you so that you know we are concerned about your imaginary issue. When you get a moment, please send me a private message with more details about the issues you are having, and I'll escalate this if needed. In other words, I'll pass it off to someone else who is senior to me so that you can get appropriately ignored.

Re: Another Day, Another Failure

SeanK1 — Sat, 07 Dec 2024 17:33:33 GMT

If I was given a dollar everytime this program is having issues, I would be a multi millionare. This is ridiculous!

Re: Another Day, Another Failure

sherilee17 — Sat, 07 Dec 2024 23:31:16 GMT

good response!!

Re: Another Day, Another Failure

LutherF — Sun, 08 Dec 2024 00:50:03 GMT

Rick: How can you close me up? On what grounds?

Captain Renault: I'm shocked, shocked to find that gambling is going on in here!

https://www.youtube.com/watch?v=SjbPi00k_ME

Re: Another Day, Another Failure

a170938b — Sun, 08 Dec 2024 09:01:56 GMT

Perfection itself!