topic Re: AARP rewards are down in AARP Rewards Connect

AARP rewards are down

LynetteS426871 — Sat, 16 Nov 2024 01:45:20 GMT

I need to purchase carnival gift cards tonight and of course, there is an update. Can you help me?

please help. Thank you.

Re: AARP rewards are down

DD73788 — Sat, 16 Nov 2024 01:45:51 GMT

They won't be back until Monday

Re: AARP rewards are down

LynetteS426871 — Sat, 16 Nov 2024 07:19:53 GMT

@DD73788 wrote:
They won't be back until Monday

Thank you.

Re: AARP rewards are down

JoelleB793540 — Mon, 18 Nov 2024 13:48:58 GMT

It's just awful! I was away and figured I had one week extra (according to my TA) to pay off my cruise. I came back from my work trip, tried to purcase to find this! They should at least allow you to purchase over the phone if their site was down for maintenance. So dumb to do this over a weekend when most people buy their gift cards then. Im going to lose now $200. It truly is disappointing! AARP Do BETTER!

Re: AARP rewards are down

AARPConsumerCare — Mon, 18 Nov 2024 19:17:12 GMT

Hello @LynetteS426871, I apologize for any inconvenience that update has caused you. We were looking forward to revealing the new AARP Rewards enhancements today. Unfortunately, we hit a snag and won’t be ready until tomorrow, November 19^th. We're working diligently to bring you the best experience possible. Thanks for your patience. - Daniela R.

Re: AARP rewards are down

coolmaine — Mon, 18 Nov 2024 19:29:13 GMT

Now it's Tuesday, November 19th.

Re: AARP rewards are down

AlbertM68612 — Tue, 19 Nov 2024 20:51:34 GMT

Well its the 19th and still down?????

Re: AARP rewards are down

SeanK1 — Tue, 19 Nov 2024 20:55:11 GMT

They didn't say which year it will be up. So it could be Nov 19 2025

Re: AARP rewards are down

AARPConsumerCare — Tue, 19 Nov 2024 21:42:59 GMT

JoelleB793541, We were looking forward to revealing the new AARP Rewards enhancements today unfortunately, we hit a snag. We’re working diligently to bring you the best experience possible. Thank you for your patience! Debra

Re: AARP rewards are down

TylerL267800 — Wed, 20 Nov 2024 00:42:58 GMT

It's now almost the end of the day and it's still down is there going to be any updates or just silence from this point until you figure out what is broken?

Re: AARP rewards are down

AlbertM68612 — Wed, 20 Nov 2024 10:39:23 GMT

NOw the 20th and still not working...You can see the rewards and the cart but when checking out - it doesnt work

Re: AARP rewards are down

AARPConsumerCare — Wed, 20 Nov 2024 20:12:59 GMT

@AlbertM68612 I'm sorry you're having trouble! Please let me know what error message you're receiving by reaching out in a private message with your email address. Thanks! Jodee R.

Re: AARP rewards are down

AARPConsumerCare — Wed, 20 Nov 2024 21:02:48 GMT

I can understand your frustration, @TylerL267800. AARP Rewards is back! Are you still having issues? - Diana G.