https://community.aarp.org/t5/AARP-Rewards-Connect/Rewards-not-working/m-p/2546043#M5787 <P>I am unable to play any instant win games or redeem gift cards. One customer service agent told me to clear my cookies and cache. The next agent said my account is flagged, but couldn't tell me why. It's frustrating not being able to use a service that I paid for with no reasoning and am wondering if I would be better off disputing the charge for my membership with my credit card. I would rather just be able to use my membership.</P> Mon, 25 Mar 2024 23:07:38 GMT KellyD27408 2024-03-25T23:07:38Z https://community.aarp.org/t5/AARP-Rewards-Connect/Rewards-not-working/m-p/2546043#M5787 <P>I am unable to play any instant win games or redeem gift cards. One customer service agent told me to clear my cookies and cache. The next agent said my account is flagged, but couldn't tell me why. It's frustrating not being able to use a service that I paid for with no reasoning and am wondering if I would be better off disputing the charge for my membership with my credit card. I would rather just be able to use my membership.</P> Mon, 25 Mar 2024 23:07:38 GMT https://community.aarp.org/t5/AARP-Rewards-Connect/Rewards-not-working/m-p/2546043#M5787 KellyD27408 2024-03-25T23:07:38Z https://community.aarp.org/t5/AARP-Rewards-Connect/Rewards-not-working/m-p/2546172#M5788 <P dir="auto" style="margin: 0;">Hi Kelly! I am happy to assist. Please reach out to me at AARP Main Facebook PM <A href="https://m.me/aarp" target="_blank">https://m.me/aarp</A>. Include your full mailing address. -Sue J</P> Tue, 26 Mar 2024 18:13:04 GMT https://community.aarp.org/t5/AARP-Rewards-Connect/Rewards-not-working/m-p/2546172#M5788 AARPConsumerCare 2024-03-26T18:13:04Z