topic Re: instant win game a sham got 3 burlington in a row in slot machine and says i didn't win in AARP Rewards Connect

instant win game a sham got 3 burlington in a row in slot machine and says i didn't win

KristenD222700 — Sun, 03 Mar 2024 17:27:38 GMT

just played burlinton instant win game got 3 burlington symbols in slot machine game and it says sorry you didn't win, what the hell, then how do you win? what a joke can someone tell how you are suppose to win? janelle can you let me know?

Re: instant win game a sham got 3 burlington in a row in slot machine and says i didn't win

Karyn8 — Mon, 04 Mar 2024 14:59:38 GMT

Did you get them in the middle row? It takes the three to be in a row only on the middle row to win.

Re: instant win game a sham got 3 burlington in a row in slot machine and says i didn't win

JanelleR714940 — Mon, 04 Mar 2024 15:39:03 GMT

Same and they won't do anything other than to report to their team. Mine was petsmart.

Re: instant win game a sham got 3 burlington in a row in slot machine and says i didn't win

a170938b — Mon, 04 Mar 2024 15:40:16 GMT

The slot machine game has only one row.

Re: instant win game a sham got 3 burlington in a row in slot machine and says i didn't win

AleaB660107 — Mon, 04 Mar 2024 16:25:38 GMT

I had Red Lobster 3 in a row and also didn't win.

Re: instant win game a sham got 3 burlington in a row in slot machine and says i didn't win

Nadja7 — Mon, 04 Mar 2024 18:39:24 GMT

Oh no! I guess your not the only one. That is so disappointing.

Re: instant win game a sham got 3 burlington in a row in slot machine and says i didn't win

AndrewM333062 — Tue, 05 Mar 2024 02:38:17 GMT

was told it was an error i won and reimbursed me 50 points whoopie the games are a joke

Re: instant win game a sham got 3 burlington in a row in slot machine and says i didn't win

mexicolisa — Fri, 15 Mar 2024 02:07:42 GMT

The same thing happened to me last night with an Ulta gift card. I argued that they should follow their own game rules, but no luck. They credited me the 50 points.

Re: instant win game a sham got 3 burlington in a row in slot machine and says i didn't win

Hedgehog999 — Fri, 15 Mar 2024 16:44:51 GMT

Same thing happened to me.

Re: instant win game a sham got 3 burlington in a row in slot machine and says i didn't win

KellytheBelly — Fri, 15 Mar 2024 16:55:16 GMT

Here's the latest response from @AARPTeri, in regard to any confusion with the new instant wins.

https://community.aarp.org/t5/Redemption/Instant-Wins-Clarity/m-p/2544041/highlight/true#M9467

@AARPTeri wrote 03-15-2024 08:38 AM:
Rest assured that the message below the game is the official disposition and outcome of the game. We are working on resolving the visual issues.

Re: instant win game a sham got 3 burlington in a row in slot machine and says i didn't win

Karyn8 — Fri, 15 Mar 2024 16:55:18 GMT

So does that mean if you get three different symbols you could still be a winner since the slot machine doesn't matter?

Re: instant win game a sham got 3 burlington in a row in slot machine and says i didn't win

AARPConsumerCare — Fri, 15 Mar 2024 19:11:23 GMT

Hi mexicolisa. I'm sorry about the confusion, but you did not win the Instant Win. The Rewards Team is aware of this issue and working to resolve it. If you have any questions, I'm always here to help. - Stephen K.

Re: instant win game a sham got 3 burlington in a row in slot machine and says i didn't win

AARPConsumerCare — Fri, 15 Mar 2024 20:13:54 GMT

Hi Hedgehog999! We are aware that some users are experiencing visual discrepancies in the outcome of the games. We are working to resolve these issues as quickly as possible. Rest assured, the message below the game is the official disposition and outcome of the game. -Sue J

Re: instant win game a sham got 3 burlington in a row in slot machine and says i didn't win

AARPConsumerCare — Wed, 20 Mar 2024 15:10:45 GMT

@Karyn8 We are so sorry for the confusion, and are working to resolve these issues as quickly as possible. As you continue to play Instant Win, the message below the game is the official disposition and outcome, so yes you could still win. Thanks for participating in AARP Rewards! Jodee R.