topic Re: Carnival Gift Card in AARP Rewards Connect

Carnival Gift Card

TaraC758974 — Sat, 07 Oct 2023 19:27:10 GMT

My final payment on my cruise is due tomorrow. I purchased gift cards on Thursday that have not been delivered. I called Thursday and Friday, they assure me they are working on it, yet time is ticking. I never expected this from an organization that is set out to help people.

Re: Carnival Gift Card

AARPJanelleM — Mon, 09 Oct 2023 19:14:38 GMT

@TaraC758974 I'm so sorry for the inconvenience this has caused, Tara. Be sure to contact our escalations team directly using the contact info provided in the email to follow up on your case if needed.

Re: Carnival Gift Card

DaphneB243924 — Thu, 19 Oct 2023 04:58:51 GMT

Aarp will take your money and not deliver your gift card within the 24hr time frame. I will not purchase gift cards with them again.

Re: Carnival Gift Card

DaphneB243924 — Thu, 19 Oct 2023 04:59:56 GMT

Issue escalated and will be reviewed within 3 business days.. blah blah blah same ole song. Why allow people to purchase when you can’t deliver?!