topic Where are my gift cards? in AARP Rewards Connect

Where are my gift cards?

AmberL350248 — Sat, 25 Mar 2023 21:21:52 GMT

I purchased 4 carnival gift cards yesterday, 1-%500 and 3-$100, and have yet to receive them by email. The charges have already gone through in my bank account. I need these cards before I leave for my cruise at the end of next week. How long is it supposed to take to receive gift cards by email? Should be pretty quick. Can someone please check into this?

Re: Where are my gift cards?

AARPJanelleM — Tue, 28 Mar 2023 12:49:19 GMT

@AmberL350248 Hi Amber, the timeframe for delivery of the gift cards is 24 hours. Please give our escalations team a call on the phone # provided in the email sent to you yesterday to get this resolved.

Re: Where are my gift cards?

DarleneA214649 — Tue, 11 Apr 2023 02:30:19 GMT

I purchased 8 since last week and received them within 5-10 minutes. I would call customer service for their help.

Re: Where are my gift cards?

ShannaH485524 — Tue, 11 Apr 2023 14:29:08 GMT

I purchased a $500 card and have not received it either.

Re: Where are my gift cards?

PeterDiiorio — Tue, 19 Nov 2024 22:09:59 GMT

The first time took 4 or 5 days.

Second time they never showed up.

I called after 15 days and got them immediately, 3 days to late to pay for the upcoming cruise. Now I have $ 600.00 in credit and my budget is thrown way off.