topic Re: Rewards not added to my account. I have not maxed out today March 4 in AARP Rewards Connect

Rewards not added to my account. I have not maxed out today March 4

carvazneg — Sat, 04 Mar 2023 19:39:10 GMT

The rewards page is not showing the points I earned today, March 4, 2023. I have not maxed out. The last added points were recorded yesterday March 3, 2023. No points have been added to my account. I have played games, watched videos, and answered quizzes. I complete the activity but the system does not record the points earned. I thought there was a glitch this morning but I tried again in the afternoon with the same results: NO POINTS ADDED for reward activities completed. How can I fix the problem?

Not earning points last two days??

judyraekrull — Sat, 04 Mar 2023 15:23:36 GMT

I have not been able to earn points yesterday and today. Is something up? I can redeem but not earn.

Re: Not earning points last two days??

Casand — Sat, 04 Mar 2023 15:30:58 GMT

I am also having this problem. Occurred since site went down and then came back up yesterday. Can also redeem but cannot earn.

Re: Not earning points last two days??

HokiePoq — Sat, 04 Mar 2023 15:37:40 GMT

Just what I was coming on the board to say. No points on video, quiz, and mini crossword.

Boo. Wasted time yesterday and today.

Re: Not earning points last two days??

JudyF186841 — Sat, 04 Mar 2023 16:08:19 GMT

Same for me. At least now I know it's just not me that is having this problem.

Re: Not earning points last two days??

judyraekrull — Sat, 04 Mar 2023 16:36:30 GMT

Thanks for letting me know I was not the only one. So are we supposed to sit til Monday to see if it gets fixed? I tried chat and got no where. I don’t think calls are taken during weekends.

Re: Not earning points last two days??

judyraekrull — Sat, 04 Mar 2023 16:37:14 GMT

Exactly since then for me as well

Re: Not earning points last two days??

judyraekrull — Sat, 04 Mar 2023 16:39:31 GMT

I even tried the AARP now app - no points. Staying sharp app - no points. AARP safe trip - no points. My over 5k steps - no points

Re: Not earning points last two days??

rsbobcat — Sat, 04 Mar 2023 17:23:18 GMT

Same here - wasted time on screwed up site again......

Re: Not earning points last two days??

CatherineS641676 — Sat, 04 Mar 2023 19:19:20 GMT

I am in the same boat as everyone else-no points today. I did get yesterday's points, but nada today. I agree the chat bot is useless also🙄

Re: Not earning points last two days??

Brightpool — Sat, 04 Mar 2023 19:23:03 GMT

Me, three!

This is my fourth attempt to reply to this post, too! I even rebooted my computer before this attempt. Let's see if this can get through. Even though I'm already logged in, it makes me log in each time I click Reply and then I still haven't been able to answer here.

No earnings for my efforts on the crossword puzzles, quizzes, and in the trivia games, but some entries in the redeeming, I guess.

Wish us luck!

Re: Not earning points last two days??

CatherineS641676 — Sat, 04 Mar 2023 19:25:41 GMT

Let's hope that maintenance on Monday they keep announcing does some good! I couldn't even play instant sweepstakes games yesterday. Sheesh!

Re: Rewards not added to my account. I have not maxed out today March 4

ridgeviewfarm — Sat, 04 Mar 2023 19:48:34 GMT

Videos are not crediting, again. I hope this isn't going to continue until they do their maintenance on Monday morning. We are losing money, again. We should be compensated.

Re: Not earning points last two days??

fd6305 — Sat, 04 Mar 2023 19:50:28 GMT

I can't earn points for the last two days, and I also cant redeem them. You'd think an explanation of some kind would come from AARP. Pretty shabby.

Re: Not earning points last two days??

fd6305 — Sat, 04 Mar 2023 19:53:16 GMT

I can't earn points OR redeem the ones I supposedly have. You'd think a notice on the appropriate pages would be sent since we all seem to have this happening.

Re: Not earning points last two days??

ridgeviewfarm — Sat, 04 Mar 2023 19:54:28 GMT

Videos are not crediting, again. I hope this isn't going to continue until they do their maintenance on Monday morning. We are losing money, again. We should be compensated.

Re: Rewards not added to my account. I have not maxed out today March 4

jserramcorder — Sat, 04 Mar 2023 20:08:20 GMT

I am on chat right now with them. I have had this issue in the past and going to chat usually awards me the points. good luck

Re: Rewards not added to my account. I have not maxed out today March 4

justread — Sat, 04 Mar 2023 20:09:39 GMT

Same here - no points being rewarded. I have used Google, Firefox and Safari, and no points awarded through any of these browsers today, 3/4/23.

Re: Not earning points last two days??

CatherineS641676 — Sat, 04 Mar 2023 20:15:25 GMT

Welcome to the no points for you club😁

Re: Rewards not added to my account. I have not maxed out today March 4

jserramcorder — Sat, 04 Mar 2023 20:17:10 GMT

Just had a chat with them, they know it is a problem and said they added the points to my account. If you have time for the chat (before 5 PM ET) try that. If not, call them on Monday to report issue. They may be able to reward for all days missed. Good luck