topic Re: Rewards redeemed for Bamboo Utensil Set - waiting 5+ weeks…has anyone else received their’s? in AARP Rewards Connect

Rewards redeemed for Bamboo Utensil Set - waiting 5+ weeks…has anyone else received their’s?

serenaa99997 — Tue, 20 Dec 2022 06:28:01 GMT

Just curious - has anyone else received their 4 piece utensil set and how long did it take? I redeemed my points on 11/9, so it has been over five weeks. I wanted to use as a stocking stuffer for my son…

Re: Rewards redeemed for Bamboo Utensil Set - waiting 5+ weeks…has anyone else received their’s?

OneDayMatisyahu — Sat, 24 Dec 2022 01:01:55 GMT

Click on to this link ---> Re: Didn't Get the Bamboo Utensil Set - AARP Online Community

One member got her's this week - which is about 6 weeks,

another member is still waiting, like you 🤞 🚚

a different member received a different physical item in about 7 weeks.

😎 Personal Side Note 12-23-22: - I Redeemed a Physical Item (Tourister Pack/ Fanny Pack/ Bag ) ---> Re: LATEST AVAILABLE POINTS ONLY! - Page 3 - AARP Online Community on 11-28 and received today 12-23 which is about 25 days for final delivery thru US Postal Service - so about 3+ weeks.

Re: Rewards redeemed for Bamboo Utensil Set - waiting 5+ weeks…has anyone else received their’s?

serenaa99997 — Tue, 20 Dec 2022 14:37:55 GMT

OK - thank you for the link! I will read it. I have my fingers crossed that it will come this week. Happy Holidays

Re: Rewards redeemed for Bamboo Utensil Set - waiting 5+ weeks…has anyone else received their’s?

AARPJanelleM — Tue, 20 Dec 2022 18:38:55 GMT

@serenaa99997 I'm sorry you never received your item within the 3 week timeframe, Serena! I was able to refund you the points. You can confirm your points info here: https://www.aarp.org/rewards/transaction/#view=adjustments Let me know if there's anything further I can do.

Re: Rewards redeemed for Bamboo Utensil Set - waiting 5+ weeks…has anyone else received their’s?

rednexsrus — Wed, 21 Dec 2022 12:37:40 GMT

@serenaa99997

hi serenaa

have you tried to purchase the Bamboo Utensil Set again ?
It was nice of JanelleM to go ahead and refund the points but you are still out the utensil set you wanted. 😫
This happens with the Instant Wins all the time & you lose your points and don’t know if you would have won and no points get refunded. Maybe it was not recorded against your 3 maximum redemptions for the month. Good Luck

Re: Rewards redeemed for Bamboo Utensil Set - waiting 5+ weeks…has anyone else received their’s?

serenaa99997 — Wed, 21 Dec 2022 12:55:14 GMT

Hi - I wish I could, but I think the set is no longer available. I will keep my eye out for it in the future! Thanks for suggestion. Happy Holidays!

Re: Rewards redeemed for Bamboo Utensil Set - waiting 5+ weeks…has anyone else received their’s?

Karyn8 — Wed, 21 Dec 2022 14:58:33 GMT

There's more to it then just getting the points back. It was a wasted redemption that could have been used on a gift card or something else that month. I also got the points refunded but am disappointed at the lack of efficiency of the AARP rewards program.