topic Re: Carnival E- Cards Not Received in AARP Rewards Connect

Carnival E- Cards Not Received

ShealyB112318 — Sun, 08 May 2022 04:21:46 GMT

I purchased 3 e-gift cards this evening and have not received an email with the gift card information. I received notification from PayPal that AARP received payment. I’ve usually received cards immediately in my email.

Re: Carnival E- Cards Not Received

ArleeneN579716 — Sun, 08 May 2022 13:05:13 GMT

This happened to me as well! No email in my inbox or spam.

Re: Carnival E- Cards Not Received

WilliamM9014 — Sun, 08 May 2022 15:28:53 GMT

This happen to me as well. I purchased 3 $100 e cards the money was taken out of my account but have not received e cards

Re: Carnival E- Cards Not Received

AARPJanelleM — Mon, 09 May 2022 17:36:01 GMT

@ShealyB112318 @WilliamM9014 @ArleeneN579716 Thanks for flagging! The Rewards site was experiencing an issue with the gift card emails being sent out. This issue has been resolved and the emails have been re-sent; you can expect to receive your gift card emails within 24 hours. Let me know if you need anything further, I'm here to help!

Re: Carnival E- Cards Not Received

patricias238480 — Mon, 15 May 2023 22:36:19 GMT

I purchased a gift card yesterday and I have confirmed that payment was processed by my bank but I still haven’t received the email for my gift card. Can you help please? Thanks, Patty